Yes. On PocketSuite’s Facility plan and up, a pet resort can track occupancy rates and revenue for each individual kennel, suite, or room over time, through kennel, suite & room utilization reports and revenue-by-resource reporting, rather than relying on one facility-wide average.
PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly $1 billion in income and scheduled over 9.2 million appointments. Facilities operating at that scale are almost always the ones that have stopped treating every kennel as interchangeable.
The gap between top and bottom performers is wide, and it is widest in daycare specifically. According to “2026 Pet Boarding, Daycare & Resort Industry Benchmarking Report” (International Boarding and Pet Services Association, The Dog Gurus, PocketSuite, and Researchscape International, 2026), 53% of $1M+ businesses report 60%+ daycare occupancy, compared to just 18% of businesses under $150K in revenue, the largest occupancy gap of any service line the study measured. A facility-wide average would hide exactly where that gap is coming from.
Why Per-Kennel Detail Beats a Facility-Wide Average
A facility running at 65% occupancy overall could be evenly full across every kennel, or it could be running at 95% in its best suites while several runs sit nearly empty every week. Those are two very different problems with two very different fixes, and a single average cannot tell them apart.
Per-kennel data is what actually shows a facility manager which specific spaces are underperforming, rather than leaving that judgment to a hallway walk-through or a guess.
Kennel, Suite & Room Utilization Reports
Kennel, suite & room utilization reports, available on PocketSuite’s Facility plan and up, show what percentage of bookable time each individual kennel, suite, and room is actually filled over a chosen period. That reporting draws on the same Resource Calendar already used to create and schedule each space, so the numbers reflect real bookings rather than a manually maintained log.
Reviewing utilization by individual space, rather than as one blended number, is what surfaces a specific problem run or an underused suite that a facility-wide average would smooth right over.
Revenue by Kennel, Suite & Room
Occupancy alone does not tell the full story, since not every kennel or suite generates the same revenue even at the same occupancy rate. Revenue-by-resource reporting on the Facility plan and up pairs occupancy with actual dollars, showing which specific spaces are the strongest earners and which ones are full but underpriced, or empty and overpriced for what they offer.
Watch: Meet the Pet Resort Edition of PocketSuite
Turning Per-Kennel Data Into a Layout or Pricing Decision
Once a facility can see occupancy and revenue by individual space, the data points toward real decisions: repricing a consistently full suite that may be underpriced relative to demand, reworking the layout around a run that never fills regardless of season, or shifting marketing toward the specific service or space with the most room to grow.
Without that granularity, those same decisions default to instinct or a facility-wide average that never points to a specific fix.
What This Requires
Per-kennel occupancy and revenue reporting is part of PocketSuite’s Facility plan and up, alongside check-in/check-out workflows and kennel-specific scheduling rules built for a brick-and-mortar operation managing suites, runs, and play-yard rotations. A solo or home-based boarder on a lower-tier plan gets facility-wide revenue tracking, but the per-resource breakdown specifically is built for a business managing multiple physical spaces.
Tracking Occupancy Over Time, Not Just Right Now
A single snapshot of today’s occupancy is useful, but the real value of per-kennel tracking comes from watching it over weeks and months. A suite that looks fully booked this week could still be underperforming if it was empty for most of the prior month, and a single day’s view would never surface that pattern.
Reviewing utilization trends over a longer window is what separates a temporary dip from a genuine, ongoing problem with a specific space, whether that space needs a different price, a different use, or simply more marketing attention pointed at it.
Per-Kennel Data and Seasonal Planning
Occupancy and revenue by kennel also feed directly into seasonal planning. A facility that knows exactly which suites fill first during peak season, and which ones lag even at the busiest times of year, can plan renovations, price increases, or promotional pushes around real historical patterns rather than a general sense of “we get busy in summer.”
That kind of planning is hard to do with a facility-wide average, since the average smooths out exactly the kind of space-by-space variation that seasonal planning actually needs to account for.
Connecting Per-Kennel Data to Staffing and Check-In
Per-kennel occupancy data does not sit in isolation either. Paired with Check-In & Check-Out and staff scheduling, a facility can see whether a consistently full section of kennels is also the one generating the most check-in and check-out activity for staff, which is a useful input for deciding where to add coverage first as the team grows.
That link between physical-space performance and staffing need is easy to miss when occupancy, revenue, and scheduling all live in separate systems, and much easier to spot when they are already part of the same platform. A section of the building running consistently near capacity is also, almost by definition, the section generating the most day-to-day staff workload, and per-kennel reporting is what makes that connection visible instead of assumed.
A Starting Point for a Facility New to This Kind of Reporting
For a facility upgrading to the Facility plan specifically to get this level of detail, a reasonable starting point is simply reviewing the utilization report once a week for the first month, without making any changes yet, just to build a real baseline for what “normal” looks like across the property’s different spaces. Decisions about pricing, layout, or marketing tend to be better once that baseline exists, rather than reacting to the first number that looks unusual.
Revisiting Layout Decisions With Real Data
Facilities that built their current kennel or suite layout years ago, often based on the building’s original construction rather than actual demand patterns, are frequently surprised by what per-kennel data reveals once they finally look at it directly. A space assumed to be premium because of its size or location does not always perform that way in the actual occupancy and revenue numbers, and the reverse is just as common. Letting the data challenge those original assumptions, rather than treating the existing layout as fixed, is often where the biggest opportunity sits.
Even without a physical renovation, that same data can inform smaller changes, adjusting which suites get offered first in the online booking flow, or which spaces get featured in marketing photos, so the spaces already performing well get even more visibility rather than an equal share of attention regardless of actual demand.
Reviewing This Alongside the Rest of a Facility’s Reporting
Per-kennel occupancy and revenue data is most useful when reviewed alongside the same facility’s broader Smart Reports metrics, not as an isolated report checked separately. A facility already reviewing total revenue and staff performance weekly can add the per-kennel view to that same routine, rather than treating it as a separate project with its own schedule.
“Whatever you’re paying PocketSuite, you’re going to make it back just in the fact that PocketSuite itself will say, ‘Would you like to add gratuity to that?'” said Poppy Foxheart, co-owner, Cascade Canine, describing how revenue add-ons that used to go unnoticed become obvious once they show up clearly inside the same dashboard used to track occupancy.
Frequently Asked Questions
Yes, on the Facility plan and up. Kennel, suite & room utilization reports show what percentage of bookable time each individual space is filled over a chosen period.
Yes. Revenue-by-resource reporting on the Facility plan and up pairs occupancy with actual revenue for each individual kennel, suite, or room.
A single average can hide which specific spaces are underperforming. Per-kennel data shows exactly where occupancy or revenue is falling short, rather than leaving that to a guess or a walk-through.
This level of detail is available on PocketSuite’s Facility plan and up, built for businesses managing multiple physical spaces like suites, runs, or play-yard rotations.
Yes. Kennel, suite & room utilization reporting is built on the same Resource Calendar used for day-to-day scheduling, so the data reflects actual bookings rather than a separately maintained log.
A facility-wide occupancy number can look healthy while hiding a specific run or suite that rarely fills, or a space that is full but priced well below what the demand for it would support. Per-kennel occupancy and revenue reporting is what actually surfaces those specific gaps.
That level of detail, tied to the same calendar already running day-to-day scheduling, is what lets a growing pet resort make layout and pricing decisions based on real data rather than a hallway impression of which spaces feel busy, and it is a level of visibility that gets more valuable, not less, the longer a facility keeps building history against it.
