PocketSuite doesn’t have a single feature literally named “pricing rules” — instead, system-wide pricing consistency comes from two mechanisms: duplicating an existing location’s account settings (services, pricing, and packages included) into every new location through the Account Switcher, and, on the royalty side specifically, choosing one standard fee for every location or setting location-specific exceptions through the Royalty Fees feature.
PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly $1 billion in income and scheduled over 9.2 million appointments. Keeping pricing consistent across a growing number of locations, without losing the ability to adjust for a specific market, is a real operational tension every multi-location group runs into as it scales.
According to “2026 Pet Boarding, Daycare & Resort Industry Benchmarking Report” (International Boarding and Pet Services Association, The Dog Gurus, PocketSuite, and Researchscape International, 2026), add-on and upsell revenue is the single widest performance gap the study found between top and bottom tiers: 72% of $1M+ pet boarding and daycare businesses see add-on purchases on 4 or more of every 10 bookings, versus just 18% of businesses under $150K in revenue. A packages and add-on structure that already works at one location is worth protecting on purpose as a group opens more sites, rather than leaving each new location to rebuild it from scratch and risk losing ground on exactly the metric with the most room to matter.
The Real Mechanism: Duplicate, Then Adjust
Because each PocketSuite location generally runs as its own account, pricing, services, and packages are configured account by account. The Account Switcher’s “copy, paste, and you’re done” option is what makes that consistent without being rigid: a new location’s account can start from an exact duplicate of an existing location’s settings, services, package pricing, subscriptions, booking flow, and then get adjusted only where the local market genuinely calls for it.
That is a meaningfully different starting point than a franchisee or new location manager configuring pricing from a blank page, which is where inconsistency across a system usually starts in the first place, not from deliberate local decisions, but from every new location just guessing at what the brand standard actually is.
What Corporate Can Standardize on the Royalty Side
For the royalty fee itself, rather than the prices a location charges its own clients, PocketSuite gives a franchisor a direct choice: set one standard royalty fee for every location in the system, or create location-specific fees and discounts where a franchise agreement calls for a variable or fixed exception. The franchisor also decides whether that calculation accounts for refunds, sales tax, and gratuity, system-wide.
That is real system-wide control, just scoped specifically to the royalty relationship between corporate and each location, not to what each location charges its own clients for services.
Where Local Adjustment Still Belongs
Even with a duplicated starting point, some pricing differences across locations are legitimate rather than a consistency failure, a market with a higher cost of living, a location competing against a different set of local pet boarding options, or a facility with different amenities like a larger Resource Calendar of suites and play yards to price against. The point of duplicating settings is not to force every location to be identical, it is to make sure differences are decisions, not accidents.
A brand standard menu of services and package structure, duplicated into every new location and then adjusted deliberately where needed, is a very different outcome from ten locations that each independently arrived at ten different versions of what should be the same core offering.
Watch: Sit Means Sit East GA on Simplifying Client Retention With PocketSuite
Comparing Pricing Across Locations Once It’s Set
Once pricing is in place across a system, PocketSuite’s Multi-Location dashboard includes location comparison analytics, part of a custom report builder with 100+ metrics to choose from. That is where a franchisor can actually see whether a duplicated pricing structure is performing consistently across locations, or whether one site’s numbers suggest its local adjustments need a second look.
Comparison analytics only becomes useful once there is a consistent starting point to compare against, which is exactly what duplicating settings into every new location is meant to establish in the first place.
A Practical Rollout for a Growing System
For a franchisor standardizing pricing across an existing multi-location system for the first time, a workable approach is picking the best-performing existing location’s current setup as the template, duplicating it into every other location’s account, then reviewing location comparison analytics after a full pricing cycle to see where legitimate local differences should be preserved rather than overwritten.
That sequencing, template first, comparison data second, keeps the process from becoming a corporate mandate handed down without evidence, and gives every location a clear, documented reason for whatever differences remain.
What Actually Gets Duplicated Into a Subscription or Membership Plan
For groups selling subscriptions or memberships specifically, PocketSuite’s Subscriptions feature lets a location set the exact dollar amount, billing frequency, and number of payments for a plan, attach a package of a specific number of sessions to it, and add enrollment fees, discounts, or promotions on top. All of that detail, not just a single price, is what gets duplicated when a new location starts from an existing location’s template, which is a meaningfully more complete starting point than copying over a single number.
That level of detail matters for brand consistency in a way a single price point does not fully capture: two locations charging the same base price for a membership, but with different enrollment fees or a different number of included sessions, would still feel inconsistent to a client comparing notes with a friend at the other location. Duplicating the full subscription structure, not just the sticker price, is what actually prevents that.
Auditing Pricing Consistency After the Fact
For a franchise system that grew somewhat organically before standardizing pricing on purpose, an honest first step is simply pulling up each location’s current package, subscription, and service pricing side by side and documenting exactly where they already differ, before deciding what to duplicate as the new template. That audit almost always turns up more variation than a franchisor expects, some of it deliberate and worth keeping, some of it just drift nobody caught.
Only after that audit does duplicating a chosen template into every location actually solve the right problem, rather than just adding a thirteenth slightly-different version of the pricing structure on top of the twelve that already exist.
Why Pricing Consistency Matters Beyond the Numbers Themselves
“It is like the checkout process. Whether you’re signing up for a new training program, a refresher daycare day, or a group class, I can build that checkout process to include whatever items or packages I need, and attach any specific discounts that go with it. I can separate it by the dog. But most importantly, I can have the forms and contracts I need for that type of appointment automatically apply to the checkout process, so I can trust that anytime I send someone that package, they are going to sign their agreement and required forms before they even have the chance to pay.” said Cybill Stilwell, owner, Sit Means Sit East GA, describing the value of a checkout process that stays consistent no matter which package, discount, or dog it is built for. A duplicated pricing and packaging template, carried from one location into the next, is what makes that same consistency possible across an entire multi-location system, not just within a single location’s own account.
Pricing consistency, in other words, is not only an internal reporting convenience, it is part of what a client experiences as one consistent brand whether they visit one location or another, and part of what makes onboarding a new location or franchisee faster the next time around.
Frequently Asked Questions
Not by that exact name. Consistency across locations comes from duplicating an existing location’s full account settings, including services and pricing, into new locations via the Account Switcher, plus standardized or location-specific royalty fee terms.
Yes. The Account Switcher’s duplicate-settings option copies an existing account’s setup, services and pricing included, into a new account, which can then be adjusted for local differences.
Yes. A franchisor can set one standard royalty fee for every location, or create location-specific fees and discounts where a franchise agreement calls for it.
Yes. The Multi-Location dashboard includes location comparison analytics as part of its custom report builder.
No. Locations can differ where a real local factor calls for it. The goal of duplicating a starting template is to make differences a deliberate decision rather than an accident of each location configuring pricing independently from scratch.
Pricing stays flexible by design, since local markets are genuinely different: each location sets its own pricing rather than being locked into one system-wide number. The practical way to keep pricing consistent on purpose: duplicate a working location’s settings into every new site, standardize the royalty fee structure at the corporate level, and use location comparison analytics to check whether the results are actually holding up.
For a franchise system that has grown a little unevenly on pricing already, that same duplicate-then-compare approach works as a cleanup step, not just a rollout plan for brand-new locations. Getting pricing consistency right once, rather than revisiting it informally every time a new location happens to ask, is what keeps a growing system’s brand experience feeling like one business instead of a loose collection of similarly-named locations.
