Yes. PocketSuite’s Multiple Services feature lets a client book more than one service, boarding plus grooming plus daycare, in a single checkout, and Scheduling automatically adds up the duration of all the services booked together and shows only the times that actually work for the full combination.
PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly $1 billion in income and scheduled over 9.2 million appointments. A client boarding their dog for a week who also wants a bath before pickup should not have to complete two separate bookings, and possibly two separate payments, just because those services live in different parts of a facility’s calendar.
“2026 Pet Boarding, Daycare & Resort Industry Benchmarking Report” (International Boarding and Pet Services Association, The Dog Gurus, PocketSuite, and Researchscape International, 2026) found that 72% of $1M+ pet boarding businesses see add-on purchases on 4 or more of every 10 bookings, compared to just 18% of businesses under $150K, a 54-percentage-point gap the study identified as the widest performance difference it found. Multi-service booking is one of the more direct ways a business makes it easy for a client to add that kind of service on in the first place.
One Checkout for Multiple Services
Multiple Services is built specifically to let a client add on other services and packages at the same time they book their primary appointment, rather than being routed through a separate booking flow for each one. A client scheduling a week of boarding can add a grooming appointment and a daycare day within that same transaction, checking out once instead of three times.
That single-checkout structure matters for a specific reason beyond convenience: every additional checkout is a chance for a client to abandon the process partway through, get distracted, or simply decide the second booking is not worth the extra effort right now. Combining everything into one transaction removes that friction at the exact moment a client has already decided to spend money with the business.
Scheduling Automatically Accounts for Combined Duration
Scheduling handles the logistics side of a multi-service booking automatically: it adds together the duration of every service in the booking and shows available times that actually accommodate the full combination, not just the primary service. A client booking boarding plus a grooming session does not see a time slot that only has room for the boarding portion.
That automatic duration math is what keeps multi-service bookings from creating scheduling conflicts down the line. Without it, a facility risks a client booking a combined service into a slot that only fits part of what they actually booked, discovered only when staff try to execute the full appointment.
“It’s convenient to text customers, refund them, send them pictures, and create invoices — it’s easier. Sometimes I can set a time and it will send out the invoice to the customer while I’m asleep.” said Tayata Thomas, owner, The Lovable Dogs Club, describing how PocketSuite’s integrated invoicing and communication tools make running a multi-service grooming, daycare, and boarding business easier day to day. Multiple Services extends that same integration to the booking step itself, letting a client combine services the way her business already combines them operationally.
Watch: The Lovable Dogs Club on Automating Grooming, Daycare, and Boarding With PocketSuite
Packages as a Related but Separate Tool
Packages is a related but distinct feature worth understanding alongside Multiple Services: a package bundles a set number of prepaid sessions of a given service, or a mix of services, sold together upfront, while Multiple Services is about combining different services within a single live booking transaction. A facility can use both, offering a prepaid multi-service package for a client’s regular routine while still letting a one-off client combine services in a single checkout without committing to a package.
Understanding that distinction matters when deciding how to present multi-service options to clients. A repeat client who boards, grooms, and daycares regularly might be better served by a package, while an occasional client adding a grooming session onto a one-time boarding stay is better served by Multiple Services’ single-checkout flow.
Why This Matters More for Add-On Revenue Than It First Appears
The 2026 Pet Boarding Benchmarking Report‘s finding on add-on revenue, a 54-percentage-point gap between top and bottom performing businesses, is not primarily about whether a business offers grooming and daycare alongside boarding. Most pet boarding businesses already offer some combination of services. The gap is largely about how easy it is for a client to actually add one on at the moment of booking, and a checkout flow that requires three separate transactions for three related services is a real barrier that a single combined checkout removes.
A business auditing its own add-on rate against that 54-point gap should look specifically at its booking flow before assuming the problem is a lack of service variety. If grooming and daycare exist but live behind separate booking pages or separate checkout processes from boarding, that friction alone may explain a meaningful part of the gap.
Setting This Up Without Confusing Clients
The most common setup mistake with multi-service booking is not a technical one, it is presenting too many combinable services at once in a way that overwhelms a client trying to book quickly. A practical approach is to surface the two or three most commonly combined services, boarding plus grooming, or boarding plus daycare, prominently in the booking flow, rather than listing every service the facility offers as an equally-weighted add-on option at checkout.
Reviewing which combinations clients actually choose after a few weeks of live bookings, then adjusting what gets surfaced first in the checkout flow, is a low-effort way to keep the multi-service booking experience simple even as a facility’s service list grows.
Training Front-Desk Staff to Suggest the Add-On
A single checkout removes the technical barrier to booking multiple services together, but it does not automatically prompt a client to think of adding one on in the first place. A client calling to book a week of boarding is not necessarily thinking about grooming at all unless someone raises it. That makes front-desk and phone-booking staff a meaningful part of actually realizing the add-on revenue Multiple Services makes possible, simply by asking the question at the moment a client is already booking.
A short, consistent script, something as simple as asking every boarding client whether they would like their dog groomed before pickup, turns Multiple Services from a passive checkout option into an active revenue habit. Facilities that build that ask into every booking conversation tend to see meaningfully higher attach rates than those that only rely on clients noticing the option themselves during an online checkout.
What a Combined Booking Looks Like for Staff on the Back End
For staff fulfilling a multi-service booking, having boarding, grooming, and daycare tied together in a single record rather than three separate ones makes coordinating the actual day easier too. A staff member preparing for a client’s pickup can see at a glance that a grooming session needs to happen before checkout that day, rather than cross-referencing a separate grooming appointment that could otherwise be missed or scheduled at a conflicting time relative to the boarding stay it is meant to accompany.
Frequently Asked Questions
Yes. PocketSuite’s Multiple Services feature lets a client add on other services at the same time they book a primary appointment, checking out once for the full combination.
Yes. Scheduling automatically adds together the duration of every service in the booking and only shows times that accommodate the full combination.
No. Multiple Services combines different services within a single live booking transaction. Packages bundle a set number of prepaid sessions sold together upfront. A business can use both.
The 2026 Pet Boarding Benchmarking Report found a 54-percentage-point gap in add-on revenue between top and bottom performing businesses. Reducing checkout friction for combined services is one of the more direct ways to close that gap.
Starting with the two or three most commonly combined services, rather than listing every service equally, keeps the checkout experience simple for clients booking quickly.
A client who wants boarding and a bath before pickup should not have to think of those as two separate errands with two separate checkouts. PocketSuite’s Multiple Services feature, paired with Scheduling’s automatic duration math, lets boarding, grooming, and daycare come together in one transaction, removing exactly the kind of friction that the industry’s widest performance gap, add-on revenue, is largely made of.
For a business wanting to see how that combined checkout actually looks from a client’s side, walking through a live booking is the fastest way to know.
