Texting has taken over the marketing world. These quick and effective messages can outperform email and social media messages. That’s why SMS marketing is a popular option for small business owners. Businesses often use a CRM platform like PocketSuite to create and send targeted text messages to their clients or leads. All you need to get started is your client’s contact information and the right software to automate your text campaign.
PocketSuite is the best text messaging service for your business. With PocketSuite’s Smart Campaigns feature, you’ll be able to segment your clients into groups and send targeted campaigns. Each smart campaign comes with a customizable template to make it easy for you to craft your message.
One of the most popular and most profitable uses for text marketing is to send pre-appointment notes to clients. This is a good time to prepare clients and let them know about any equipment or products they’ll need for the appointment. Our pros use the “Send prep for appointment” smart campaign to get clients ready for their sessions.
Here are sample text message templates for clients from successful smart campaigns:
{firstname}, We’re excited about our scheduled appointment with you tomorrow. To help us serve you better, please prep [example], [example], and [example] before our arrival.
Additionally, make sure [advice] or [advice]. These steps help us work faster and more efficiently.
Do you have any specific requests? Feel free to send me a direct text. Please remember that our team does not handle payments or discuss pricing and services, but I’m here to address any questions or concerns you might have.
Kim
{firstname}, we’re buzzing for your next appointment! To ensure everything goes smoothly, please see the additional details below:
Our location is within the [Business Suite Name]. We recommend [advice] and [advice]. Please aim to arrive 10-15 minutes early. This will give us a chance to discuss the reasons for your visit and specific areas you’d like to focus on.
Should you have any questions before we meet, don’t hesitate to reach out via text or call at {me.sms}. {checkout_link}.
Kim
Smart Campaigns are a game changer for service-based businesses. Just remember to include direct links to specific services, packages, and subscriptions in your smart campaign. Watch this video to get started using Smart Campaigns on PocketSuite:
PocketSuite is the all-in-one app for independent service professionals. From bookings to payments to contracts, we have everything you need to run and grow your business!
