Are you looking to boost your income as a massage therapist? The good news is that you don’t have to take on a new side hustle to make more money. You can expand your massage business by offering retail products to your clients. And you only need one app to manage both. With PocketSuite, you can add an e-commerce store to your booking site and sell products online.
In this article, we show you how to set up an online store in the PocketSuite app and maximize your online product sales.
How do I sell products to my massage clients?
If you think selling products to your clients will be a burden, think again. It’s easy to set up an online store with PocketSuite. With just a few clicks, you can have a fully automated e-commerce site without any additional fees or tools.
Some massage therapists pay for additional e-commerce apps like Shopify to sell retail. However, these apps can’t provide the all-in-one support that client-based business owners. You can avoid the hassle and extra cost with PocketSuite. You only need one platform to schedule appointments, accept payments and sell products.
Here’s how to use the PocketSuite app to sell online products to your massage clients.
#1 Choose your products
To get started with online products, you’ll need to select and stock up on your retail goods. You don’t have to break the bank here. One product or a few variations of the same product is fine to test your business model. Just focus on finding products that are high quality and in demand to attract more clients.
The good news is that there are dozens of massage products that can help your clients in their bodywork journey. For example, cold packs or heated neck wraps are great for clients who book your hot-cold therapy services. A good product meets your clients needs and is a natural addition to your massage practice.
As a massage therapist, you can seem
- Lotions and massage oils
- Candles, diffusers, or other aromatherapy products are
- Eye pillows and sheets
- Heating pads
- Health supplements
- Small massage tools
If you’re stuck on ideas, take advantage of social media to find trending products in your industry. But remember, it’s goods to sell items that your clients can’t easily get their hands on.
#2 Customize your online store
Once you’ve decided on the items you want to sell, add them to your online store in the PocketSuite app. You can customize your store with images and product descriptions. Clients are free to purchase and pay for their products online (or order online and pick up in person).
Here’s a tip: Add product categories to make it easier for customers to browse your products.
Read this step-by-step tutorial on setting up an online store in PocketSuite.
#3 Upsell retail with services
To maximize your online product sales, it’s important to upsell products along with your massage services. Upselling is a proven method to grow an online store. And you have an advantage because, more than likely, your products will pair well with your massage sessions. Your clients need the product (and trust your recommendations), so you’re sure to land a few extra sales.
PocketSuite automates product upsells for your online store. You can turn your products into add-ons for specific services. When your clients book you for a service, they’ll get a little nudge to add your products to the cart before checkout.
#4 Get paid
To make money from your online store, of course, you’ll need reliable payment options. You don’t want anything to disrupt your client’s buyer journey. So make sure to offer multiple, flexible payment options at checkout.
PocketSuite makes it easy to accept payments for your product sales. You can accept all major credit cards in the app (with an industry-low processing fee). And for pick-ups, clients can pay you in cash, or you can choose between a card reader or Tap To Pay on your phone.
Here’s a tip: Remember to set a cancellation policy in the app. That way, we’ll automatically collect a fee if your client cancels their order before your set deadline.
#5 Track orders
Now that your online store is ready for the public, the order will start pouring in. And you need to be ready to fulfill them. With PocketSuite, you can automate shipping and fulfillment and keep track of your open orders.
You can set up shipping preferences in just a few clicks. Go ahead and choose how delivery fees will be calculated. Clients have the option to have items shipped to them or pick them up at your business location. And they’ll receive text and email notifications about their order and tracking information.
#6 Market your retail products
Last but not least, it’s important to implement a few tried and true marketing techniques to see your product sales grow. PocketSuite has a range of marketing tools to help you promote products to your clients.
We make it easy to collect leads and retarget them with product promotions. Using our Smart Campaigns feature, you can create targeted text marketing campaigns for your clients. This way, they get product announcements and discounts straight to their phone.
Here’s the deal
As a massage therapist, you can offer more value to clients and boost your income by selling retail products. It’s easy to get started. All you need is a platform that can work double duty as a booking app and e-commerce solution.
That’s where we come in! At PocketSuite, you can sell products and services to clients in the same app. We’re the all-in-one solution to grow your massage business.