6 Text Message Templates To Send To Clients After Their Appointment


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Texting has taken over the marketing world. These quick and effective messages can outperform email and social media messages. That’s why SMS marketing is a popular option for small business owners. Businesses often use a CRM platform like PocketSuite to create and send targeted text messages to their clients or leads. All you need to get started is your client’s contact information and the right software to automate your text campaign.

PocketSuite is the best text messaging service for your business. With PocketSuite’s Smart Campaigns feature, you’ll be able to segment your clients into groups and send targeted campaigns. Each smart campaign comes with a customizable template to make it easy for you to craft your message. 

One of the most popular and profitable uses for text marketing is sending post-appointment follow-ups to your clients. The days following the appointment are crucial to getting repeat business and five-star reviews. Our pros use the “Send after Appointment” smart campaign to boost their income.

Here are sample text message templates for clients from successful smart campaigns:

{firstname}, we’re glad you visited us recently! Secure your next appointment within the next 24 hours and enjoy a 10% discount {checkout_link}. Also, we’re excited to announce that we now provide financing options! Apply today to begin!

{firstname}, we were delighted to meet you. We trust you had a pleasant experience during your recent and are excited for the next one. Haven’t rebooked yet? No worries! If you schedule your next visit within the next 24 hours, you’ll receive a discount of 10%. Simply click on the link below to proceed: {checkout_link}. Feel free to text or call me at {me.sms} if you need any assistance or have queries. Best wishes!

Hello {firstname}, Kim here! I hope you had a pleasant experience during your recent visit. It was a pleasure meeting you. Please remember that I’m here to support you in any way I can. For your convenience, you can schedule your next appointment by clicking on the following link: {checkout_link}. Additionally, feel free to text or call me at {me.sms}. 

I’m looking forward to seeing you again. Have a wonderful day!

{firstname}, we hope you thoroughly enjoyed your last session with us. Remember to take care of yourself post-appointment. Please share how you’re feeling and consider scheduling a maintenance visit in the next 2-6 weeks. 

 If you decide to make a purchase within the next 24 hours, you’ll receive a $10.00 discount. For your next session, why not enhance your experience with one of our special treatments?

We’d greatly appreciate your feedback with a Google review. As a thank you, we’ll add an extra 10 minutes to your next session. Plus, if you refer a friend, you’ll receive another 10-minute extension on your following visit. 

To book, tap the link: {checkout_link}. If you have any questions or need further assistance, don’t hesitate to text or call me at {me.sms}. Wishing you a wonderful day.

Smart Campaigns are a game changer for service-based businesses. Just remember to include direct links to specific services, packages, and subscriptions in your smart campaign. Watch this video to get started using Smart Campaigns on PocketSuite:

PocketSuite is the all-in-one app for independent service professionals. From bookings to payments to contracts, we have everything you need to run and grow your business!