
2-Way Text Messaging
- Use the PocketSuite Messenger to communicate with any client
- Keep a rich message thread with each one of your clients
- Send all messages to clients straight from the Messages tab
- Clients receive messages via SMS text – just like any other message – and can respond to you in real-time
- Keep a detailed history of all communication and transactions per client in a single thread
- Finally, easily separate business contacts with personal contacts.

Photo Sharing
- It’s not just text messaging 🙂
- Exchange rich photos with all your clients
- Send pictures of finished jobs, work to be done, and any other relevant visual content
- Save all photos sent for your records
- Clients can even send you photos in response via standard SMS text
- Just tap the paper clip icon next to the “New Message” box.

GPS Location Check-in
- With one tap, send your location to clients
- Needing to “check in” for a job? Send location
- Meeting client at a specific spot? Send location
- Client needing direction to your location? Send location
- Clients can pull up a map view of your GPS location for directions, record keeping and more – all from their smartphones
- Just tap the paper clip icon next to the “New Message” box.

Customer Shortcodes
Give your the most convenient booking & payment experience ever
Allow clients to respond to all appointments and invoices via text message with simple action words (e.g., “Shortcodes”)
- “/Book” — gives clients access to your scheduling link for booking
- “/Pay” — pays any outstanding invoice instantly
- “/Confirm” — confirms any outstanding appointment instantly
- “/Status” — outlines upcoming client schedule
Check out our Shortcode Library for all these client text codes!

Group Messaging
Send bulk messages to all your clients instantly
- Share with your clients any important group announcement:
- News & announcements
- Deals & discounts
- Your booking link
- Important class information
Clients can respond to all group messages privately to you via standard SMS text message

Unique Mobile #
We’re giving you a unique business #…just for you
All messages sent to clients are delivered from a unique # in your local area code
- Clients can save this # down as your business line, send texts to that #, and even call it
- All texts are sent directly to you PocktSuite messages thread
- All calls are forwarded directly to your cell phone
Time to separate your personal line from your business line
*Your are giving a unique # upon becoming a Premium Member*

Team Communication
Keep tabs on all your team in real-time
Send messages directly to team members you add to PocketSuite
Have workers check in, make sure they’re on time, ensure they have all job details in real-time
Workers complete all communication on their end via standard SMS text – no software to learn or buy
*Worker messaging is part of the Premium+ Membership – find all “getting started” information on the Premium+ page*