Text based communication: Quick and effective communication is essential to attracting and retaining customers, and the clear preference today is for text based communication. In Q4 of 2023, 95% of consumers on PocketSuite chose to receive their notifications via text instead of email.
Marketing automation and lead management: Marketing technologies can accelerate customer acquisition and provide opportunities to increase revenues from existing customers. With a choice of many social media platforms to promote their services and products, businesses need the ability to track leads through their operating system and measure the quality of marketing spend.
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Business insight: The data that is native to a unified operating system provides the business owner with actionable insights to improve operational efficiency and a better understanding of customer needs. As a franchisor, this business insight provides valuable intelligence into the financial and operational health of your system, thereby providing opportunities to focus on what matters to the health of the brand.