Here’s How To Respond to Missed Business Calls Automatically Via Text [+Sample Message Templates]


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Texting has taken over the marketing world. These quick and effective messages can outperform email and social media messages. That’s why SMS marketing is a popular option for small business owners. Businesses often use a CRM platform like PocketSuite to create and send targeted text messages to their clients or leads. All you need to get started is your client’s contact information and the right software to automate your text campaign.

PocketSuite is the best text messaging service for your business. With PocketSuite’s Smart Campaigns feature, you’ll be able to segment your clients into groups and send targeted campaigns. Each smart campaign comes with a customizable template to make it easy for you to craft your message. 

One of the most popular and most profitable uses for text marketing is to respond to missed calls or text messages. As a business owner, you always want to be their for clients and prospects, but you’re too busy to sit by the phone all day. These can be short and sweet. Just let clients know they’ve been heard.Our pros use the Respond to a missed call and Respond to a missed text  smart campaign to stay in touch with clients.

Here are sample text message templates for clients from successful smart campaigns:

{firstname}, sorry we missed your call! We’re either out of the office or serving a client. Let us know how we can assist you via text at {me.sms}. If you want to book an appointment, please visit the website at {checkout_link}.

We’re sorry we missed your call.  What can we help you with? 

Kim 

Hi {firstname}, you have reached {me}. We are working with a client and are unable to respond at this time. If you are interested in booking an appointment, please visit my website at {checkout_link}. We try to respond within 24 hours. Thanks so much!

Kim

Smart Campaigns are a game changer for service-based businesses. Just remember to include direct links to specific services, packages, and subscriptions in your smart campaign. Watch this video to get started using Smart Campaigns on PocketSuite:

PocketSuite is the all-in-one app for independent service professionals. From bookings to payments to contracts, we have everything you need to run and grow your business!