System Performance Diagnostic Professional troubleshooting service for ONE appliance, ONE HVAC system, or ONE home comfort concern. Designed to identify performance issues, unusual behavior, airflow concerns, or likely failure points with professional recommendations for next steps. Deposit Policy: $75 non-refundable reservation deposit required to secure your appointment. The remaining diagnostic balance is due during service. If approved repairs move forward, the remaining diagnostic balance may be credited toward the final repair invoice when applicable. Service Scope: Pricing includes diagnosis of one concern only per visit. Additional appliances, systems, zones, or unrelated issues require separate service. Notes: Same-day repairs are not guaranteed. Parts, labor, and repair approvals handled separately after diagnosis.

Proactive wellness assessment for up to 1 HVAC/home comfort system + basic observations of up to 2 major household appliances to help identify early performance concerns, maintenance needs, and reliability issues before they become costly repairs. Work Scope: ✅ visual inspection of one HVAC/home comfort system ✅ HVAC filter check ✅ thermostat/basic operation review ✅ airflow observations ✅ basic appliance performance observations (up to 2 appliances) ✅ maintenance recommendations ✅ homeowner consultation / next-step guidance Important: This is a preventative wellness visit, not a full diagnostic repair service. If troubleshooting or detailed fault diagnosis is needed, a separate System Performance Diagnostic may be recommended.

Reserved for urgent appliance and HVAC issues requiring Saturday service. Common emergencies include loss of cooling, loss of heating, refrigeration failures, water leaks, and other priority system issues. Diagnostic fee includes professional evaluation and recommendations. Additional repair costs may apply.