Reviews (65)

5 /5

65 reviews

Seth Castorena
The office was warm and inviting, creating a comfortable atmosphere from the moment I arrived. Jacqui clearly explained the procedure beforehand, so I knew exactly what to expect. The room was private, softly lit, and maintained to a high standard of cleanliness and professionalism. I felt completely relaxed throughout the session, and afterward, my aches and pains were gone. Jacqui is an excellent massage therapist, and I would highly recommend her services.
Thank you so much for such a thoughtful review. It really means a lot that you took the time to share your experience in such detail. Creating an environment where clients feel comfortable, informed, and genuinely able to relax is something I care deeply about, so hearing that reflected in your visit is incredibly meaningful to me. I’m especially glad you left feeling relief from those aches and pains. Thank you again for your trust, your kind words, and your recommendation. It was truly a pleasure working with you.
Jon Newton
I started receiving regular massages at the beginning of 2025 after Jacqui helped my wife recover from a severe tennis injury. In September, I tweaked my meniscus. It was very painful. I had surgery six weeks later. It has been a real struggle with recovery. Jacqui has been fantastic the entire journey. She is a healer. She thoughtfully worked with me each session to increase the recovery process. I can honestly say I would not be as far along as I am today if it were not for Jacqui’s care.
Jon, You captured the very essence of Urban Unwind—Facilitating the body’s natural healing processes by providing the finest care. Healing is rarely linear, and it takes patience, consistency, and collaboration. It has been an honor to walk alongside you through each phase of that process. Your progress is a reflection of your commitment to your own recovery, and I’m grateful to have been a part of supporting your body as it did the work it knows how to do best. Thank you for trusting me, and for sharing your experience so generously, it is exactly why Urban Unwind exists. With sincere gratitude.
Marilyn Vann
I recently met with Jacqui after experiencing unsteadiness walking due to surgery one year ago. Jacqui performed a foot massage that applies pressure to specific points on my feet. After two sessions, my walking imbalance has improved significantly. I highly recommend the reflexology performed by Jacqui.
Marilyn, Thank you so very much for sharing your experience. I’m delighted to hear that your sessions have helped bring more steadiness and comfort to your walking. Reflexology can be a powerful way to support balance and recovery, especially after surgery. I truly appreciate your recommendation and the opportunity to be part of your healing journey.
Jan Clayton
Where do I start! I have had the bamboo fusion, hot stones, and sugar scrub. Yesterday we switched gears and she worked on my hip and sciatica which had gotten worse lately. Jacqui is simply incredible. Her knowledge, expertise, and ability to hone in on problem areas is unmatched. My hip and nerve pain were so much better when she was finished that I nearly cried. My husband now sees her as well! He’s amazed at what she’s done for his knee, hip and neck. I absolutely cannot recommend her enough! Thank you Jacqui!!!
Jan, Thank you so much for sharing your experience! I am truly honored to be a part of your wellness journey and I look forward to continue to support you both. Thank you again for your Trust and Recommendation.
Joe Burris
I was referred to Jacqui by my physical therapist as we were not making much progress when addressing a sciatic nerve issue. Once I explained to Jacqui what was going on, she put a plan in place that included the Bamboo Fusion Ultra. What I've got going on now is very manageable. Jacqui's professionalism and awesome personality instilled so much confidence that my wife and I alternate visits.
Thank you so much for your kind words! I know how frustrating sciatic nerve issues can be, so I’m glad we have found an approach that’s working for you. It’s been great to be part of your progress, and I truly appreciate the trust you and your wife have placed in me. I always look forward to your visits and am happy to be a part of your wellness journey. See you both soon!
Diana Beal
I have been receiving regular massages from Jacqui for a few months and I am so grateful to have found her and for the results of those sessions. Jacqui is skilled at finding the trouble areas and working them out with gentle methods that give relief and comfort. The difference with Jacqui’s approach is that she is listening to what her hands discover and uses her knowledge to apply the techniques that allow healing. I highly recommend her services!
Diana, I am deeply grateful for your kind words, and also for entrusting your care where working with your body, not against it helps to create lasting results. Thank you for your endorsement ! 💝
Thelma Sauble
Jacqui is so very personable and a consummate professional. After only one session, the incredibly painful knots in my neck and shoulders were relieved. Looking forward to continued treatments that will further alleviate the pain created over years of tension. Thank you Jacqui.
Thank you so much Thelma for your thoughtful review! I’m very pleased to learn, you found relief after just one session. It means a lot to know the work of creating freedom from pain is making an impact, and I look forward to continuing this healing journey with you. Your trust and support are truly appreciated!🌹
Derik Steyn
I was referred to Jacqui at Studio Urban Unwind by my physical therapist. After evaluating my case, Jacqui recommended an orthopedic massage. I have no previous experience with massage therapy and is writing this review after only my first visit to SUU. Jacqui is extremely professional and thorough in her approach and execution. Since our first conversation, evaluating my case, scheduling, making sure I find the studio, and during my visit she has been the consummate professional. The time we spent together flew by as she engaged in intelligent conversation while bringing relief to my pain points. I left feeling refreshed and significantly more mobile, with much less pain.
Derik, Thank you for the great review! I am so happy you loved your experience, and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
Cheryl T
Where to start. I have been seeing Jacquie for bamboo massage and loving every moment. I can feel the knots relaxing under her touch and it doesn't even hurt. I trusted her so much I brought my 87-year-old mother for a massage. My mother always complains they hurt her but I really felt. She needed this. Jacquie got her to relax and even the swelling in her ankle went down. My mother said she wished it was longer and she wants to come back again. I tried something new today. Raindrop therapy. It was very interesting and relaxing. I'll have to update and let you know how I feel later today once all the oils infuse into my body. I can't recommend urban unwind enough. I've been closed a picture of a cute little gift she gave me today with mud and a scrub! Thank you Jacquie
Cheryl, I want to Thank you for your 5-star review. Sharing your experience enables other like-minded ones find us. Your support as a customer and your willingness to spread the word about us means the world to me. See you soon.
Joan Ralston
From start to finish, my experience with Jacqui at Urban Unwind has been unparalleled. First, communication was clear and straightforward to confirm appointment, give directions to the studio and complete an intake questionnaire. Jacqui’s care and commitment to providing the best massage ever were evident in her questions before and during the massage. This was by far the best therapeutic, relaxing massage I’ve ever had. I fully recommend Urban Unwind to anyone who cares about their health and well being!
Thank you Joan, for sharing your experience and your recommendation. I look forward to continually providing you unparalleled service.
Dacey Hutcheson
I had a wonderful experience getting an orthopedic massage with Jacqui. She was extremely professional and very disarming in her approach. She makes you feel comfortable, and provides a very relaxing experience. I would highly recommend Jacqui for anyone looking to relax and prioritize their self care!
Thank you, Dacey for taking the time to leave such a wonderful review! I'm glad to hear that you had a relaxing experience. 🙏
Shawn Burrows
The massage therapist Jacqui was very professional. I opted to do the hot stones on this visit, and it felt wonderful on my aching joints. I normally do the bamboo fusion which works well. Had issues with a tight injured shoulder and early onset carpel tunnel issues. Shoulder was feeling much better after the therapist manipulated my shoulder muscles. Hands and wrists feel much better after multiple visits. I feel the therapist saved me from possible surgery later on. Will definitely continue treatments.
Amazing feedback! Thank you for being our customer and leaving us a wonderful 5- star review! We really appreciate you sharing your experience of our service with the community.
Amanda Pedlow Baker
Jacqui did an AMAZING job on my whole body. I had been getting horrible migraines recently for two weeks. I had only had 1 migraine before in my life. She gave me an orthopedic massage to stretch my muscles and help me loosen up. She found a large muscle spasm in my scapula that was going all the way up my neck into my ear and jaw line and up through my head. I have never felt so good after seeing her. I haven't had a migraine since. am looking forward to our next appointment. Right from the beginning of my appointment, she was knowledgeable and passionate about knowing everything about the muscles and ligaments in the body, and how the body functions and responds to certain things. It made me feel like I was at the right place and in the right hands. I HIGHLY recommend Urban Unwind!
Amanda, Thank you so much for your wonderful review! I am honored to be a part of your wellness journey and look forward to continuing to provide you with exceptional care, congruent with Massage Studio Urban Unwind's Mission and Purpose 🙂.
Linda
Jaqui listens to your concerns and focuses on addressing your specific conditions by using medical massage. She has helped to improve physical functions and helped to alleviate chronic pain. She cares, shows compassion, has a calm demeanor, and is very personable. She strives to improve your health issues.
Thank you so much for your thoughtful review Linda. I truly value the trust you place in me to support your health and well-being. It’s wonderful to hear that the work we’ve done together has helped improve your physical function and alleviate pain. My goal is always to provide compassionate, focused care that addresses each client’s unique needs, and I’m grateful for the opportunity to be part of your wellness journey.
Lisa Roark Brewer
I will be going back to Urban Unwind very soon! Jacqui is amazing and kind. She takes time to get to know her clients before beginning, which makes such a difference in treatment. If I could give more than 5 stars, I would!
Lisa, Thank you ever so much for your kind words! I'll be thrilled to welcome you back for another session whenever you feel in need of rest and rejuvenation. 🌹
Anna Pollok
This was, hands down, the best massage I have ever had! At 33 weeks pregnant, it is difficult to feel comfortable and relaxed and Jacqui helped me achieve both! I scheduled a second 90 minute massage with her directly after this one for a few weeks before delivery. I will recommend her and her services again and again!
It is not everyday that we receive feedback that is as detailed and as thoughtful as yours. Your comment has given us valuable insight into the services we provide at Massage Studio Urban Unwind. Sincere and heartfelt Thanks for taking the time to share your thoughts with us & for your continued support.
William Holl
Jacqui was amazing. She took the time to really understand where my pain was located and was able to focus on the major trouble spots. By the time I left, my pain was almost completely gone and my range of motion umproved by at leadt 20% and back to where I was a week ago. Definitely recommend Jacqui for all your massge needs.
Taking the time to understand each client's specific needs is something I highly prioritize. I am pleased to learn that your range of motion improved and you we're almost completely out of pain. Thank you William for your review, and I look forward to seeing you again soon!
Bunny Lamb
I am not one to submit reviews but I had to this time because my experience with Jacqui at Urban Unwind was amazing. Jacqui's knowledge and demeanor as well as the massage she gave me were just perfect. I am from out of town but if I lived locally I would visit Jacqui regularly because she is really goo!
Thank you Bunny, for taking the time to leave a review. I am delighted that you enjoyed your experience at Urban Unwind and appreciate your kind words. We look forward to welcoming you back whenever you are in town!
Jen likes to Eat
⭐⭐⭐⭐⭐ I recently tried the Raindrop Therapy at Urban Unwind Massage Studios with Jacqui, and it was exactly what I needed. I’ve been feeling extremely stressed and overwhelmed lately, and this therapy session provided incredible relief. Jacqui’s approach is both professional and compassionate, making the experience feel personal and truly therapeutic. If you’re struggling with stress and looking for a way to genuinely unwind, I highly recommend giving Jacqui a call. This therapy made a real difference for me.
Thank you so much Jenni, for coming in and experiencing the Raindrop Therapy. I am glad you found the session as rejuvenating and therapeutic as intended. Your trust in our services means a lot to me, and we look forward to continuing to support your wellness journey.
Trinity Dawn
I highly recommend for a relaxing massage. Jacqui is an excellent masseuse. Her studio has a great ambiance. I have done the Swedish massage and my husband had the bamboo fusion. We both really enjoyed it.
Trinity, Thank you for sharing both You're and your Husband's positive experience! Urban Unwind is committed to providing exceptional service for our customers, and we’re thrilled to hear that it we hit the mark for you. Your satisfaction is our motivation, and we’re here whenever you need us.
Amber Barnes
Jacqui was AMAZING! I struggle with relaxation and making space and time for myself. Jacqui’s 90 minute Swedish massage did wonder and left me feeling rejuvenated. Highly recommend.
Amber, thank you for the great review! I'm so happy you loved your experience, and cant wait to have you back for your next service appointment. Until then, I'm here if you need anything.
Melena Keeth
Did the raindrop session with Jacqui and it was wonderful. She immediately puts you at ease and is very professional. Felt very relaxed and refreshed after the session. Will definitely be back! 😊
Dr Melena, From one professional to another, Thank you! I truly appreciate you coming to Urban Unwind, experiencing the Raindrop Session, and speaking about how it felt for you. Oils are Nature's Gift to us and I look forward to our future sessions. 😊
Joseph Misner
Jacqui is a miracle worker! I walked into my first appointment with my shoulder out of alignment and walked out with them right back where they should be. I can't wait for our next session together!
Joseph, thank you, thank you for such a great review! I am so happy you loved your experience, and can't wait to have you back for your next appointment. Until then, we're here if you need anything!
Aemelia Woodruff
Jacqui is so gentle yet thorough with her massage! Her massages are very relaxing and will melt away any and all stress you may be carrying. 10/10 recommend!
Aemelia, feed back like yours is valuable to us. It helps us continue to improve and provide the best service to customers like you. Thank you and have a great day!
Jamie D
Best massage I have ever had hands down. Will be booking again!!!! Jacqui was so helpful and listened to the areas I was having pain in and really helped.
Thank you Jamie for sharing your experience ! I look forward to welcoming you back again soon. Thank you for entrusting Urban Unwind and me by extension with your wellness needs. 🌹
Donna Neff
I found Jaqui through a referral from a friend. I have been searching for an individual who has both knowledge of anatomy and a passion for helping individuals on their unique path of health and wholeness.I found that person in Jaqui Ber ! If you need someone to help you get to a new level of self care I highly recommend you come and start that journey with Jaqui Ber your health and happiness will Thank You !
Thank you so much for your kind words Donna. I am thrilled to hear you enjoyed your experience at Massage Studio Urban Unwind , and look forward to welcoming you back soon!
Micaela Hamilton
My bamboo massage was lovely. All my knots were found without me pointing them out. Very relaxing as well. Exactly what I needed. I will be back and refer others!
It is always a pleasure to hear our clients are pleased and had a good experience at Urban Unwind. Thank you for your review Micaela and I look forward to welcoming you back soon.
Kaden Moody
Jacqui was great! Listened to my concerns and has already helped with back pain tremendously 🩷 highly recommend and ready to go back!
Thank you Kaden, for such a thoughtful review of your experience at Massage Studio Urban Unwind. I look forward to welcoming you back, as you continue on this wellness Journey. 🌹
Cary Brown
This was an incredible experience. You will not find a better place to relax and unwind. I felt calm and at peace the second I walked in and my severe knots were gently worked out in my neck. Highly recommend!!!
Thank you for your wonderful feedback! I am glad to hear that you felt relaxed and comfortable during your visit. I'm honoured that you chose to entrust Urban Unwind with your wellness needs. Look forward to welcoming you back.
9 Left Dead
If you are looking for an amazing massage therapist I highly recommend making an appointment today here! The energy alone is worth going but then she also works out the pain in your body! Don’t hesitate book now!
9 Left Dead, I am grateful for your loyalty and your kind words. Clients like you, serve as the wind beneath Urban Unwind's wings, and serve as an inspiration to continue providing the exceptional service, that you have become accustomed to. This is our promise to you!
Antoinette Kimble
My daughter wanted to try a chair massage at the Moore Fall Festival. She loved it! They were welcoming and friendly and did a great job. I would recommend them for kids and adults. I will be booking a session at their office soon.
Dear Antoinette, It was a pleasure to meet both you and your daughter at the Moore Fall Festival. We are pleased that your daughter enjoyed her first Chair massage and look forward to serving you both in the near future. :)
Therapy Mom
Jacqui is very professional and obviously very knowledgeable! You can tell she loves what she does. I will be seeing her again and again!
Thanks for the awesome review Therapy Mom! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Erica Burrows
Very professional and clean studio. Very pleased with our massage. Left feeling relaxed. Definitely will come back. No membership required. Card or cash accepted and response time was prompt. Thank you Jacqui!
It gives me much pleasure to know that you have chosen us, to travel your wellness path with you. Your kind words encourage us to continue doing our best and making sure every guest experience is a memorable one. Thank you Erica! 🌹
Leah McKee
Amazing! Jacqui makes you feel so comfortable and relaxed!! Could not have asked for a better person to do my massage!
Thank you Leah for your kind words. I'm honored to have served you. 💝Be well and stay well
Jillian Craig
The most and only pain free deep tissue massage I have ever had and over all the best massage I’ve ever had. My range f motion is so improved!!
Thank you so much for your kind words! I'm thrilled to hear that your experience was both effective and comfortable. Providing pain-free deep tissue massage is exactly what I strive for at Urban Unwind. Looking forward to continuing to support your wellness journey! 🌹
Reagan R.
Jacqui was so amazing and professional. I felt very comfortable with her!
Thank you so much for your kind words Reagan! I am thrilled to hear that you felt comfortable and well taken care of during your session. Providing a professional and relaxing experience is always my goal at Massage Studio Urban Unwind, and your feedback means the world to me. I look forward to seeing you again soon!
lynn spurlock
Had a wonderful massage, my knots were worked out and I felt so much better. I loved listening to my kind of music during the massage, good ol rock!!
Thank you so much for rating Massage Studio Urban Unwind! :) I am happy that you are happy , and I look forward to your next visit.
Jason Smith
For a must visit. This lady was able to take this country and give him reach with his shoulders again. I mean it's been 5 years since I've been able to do that. And plus she's hoot to chat with
I am grateful you took the time to leave me a review, Jason. Your feedback helps me improve service for everyone. Thank you!
Kaci Jonte
Jacquie was absolutely amazing! $20 for ten minutes, and she worked HARD. 10/10
Thank you Kaci! We strive to reach customer satisfaction with each and every client who entrusts us with their care. Remember you can still get your Chair Massage at our Studio anytime! :)
Billy Burrows
Had a great massage and feeling great. My hands and arms are starting to get the feeling back to what should be normal. Bamboo fusion works wonderfly.
Hello Billy, Just wanted to let you know how much your review means to us here at Massage Studio Urban Unwind. We do all we can to provide our customers with the best service and it always makes our day when a customer appreciates it. Thanks again, and hope to make your next visit just as positive. Have an amazing day!
Brian Quinones-Berry
Amazing! Jacqui was fantastic, will definitely be back!
Welcome to the Massage Studio Urban Unwind Tribe Brian! See you soon.
Darlene Long
This was THE BEST massage I have ever had, and I have had many!! Very professional. Expertly done! Highly recommended.
We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day and see you soon.
Sonja Emerson
Warm welcoming atmosphere. The massage therapist was kind and gave a skilled comfortable massage.
Thank you so much for this 5- Star review. I really appreciate your business and also helping share the word about Massage Studio Urban Unwind . I am here for you anytime! :)
Lindsay Pettus
Loved my first time pre natal massage!!! It was wonderful and I will be going back!!!
Thank you Lindsay for the 5- star review! We value your feedback and can't wait to serve you again. 🙂
Kristi Donnan
Wonderful massage!! Left feeling relaxed and ready to face the world!!
Your positive review made our day! We’re so glad you had a great experience with us. Thanks for supporting Massage Studio Urban Unwind."
Haley Brobston
Wonderful atmosphere and all around experience! 10/10 recommend
Thank you for your wonderful feedback! I'm so glad you enjoyed the atmosphere and overall experience at Urban Unwind. I look forward to welcoming you back soon!
Sausha Ogans
Great customer service!!! JAQUI was amazing. Thanks again ☺️
Thank you so much Sausha for a wonderful review! Look forward to seeing you again in Norman. :)
Tommy Tulev
Amazing experience, recommended for anyone looking to escape the everyday stress!!
Thank you so much for giving me your take on how we are doing . I am glad that customers like you are having a great experience at Massage Studio Urban Unwind. :)
Mina ST
Very clean and nice place, I was very pleased with service.
Thank you for noticing and appreciating our commitment to cleanliness! A clean and welcoming space is essential for true relaxation and healing. I am grateful for your support and look forward to seeing you again .
Traclyn Barrett
This was just what I needed. I’ll definitely be back. Highly recommend.
I am delighted to read about your satisfaction with our service Traclyn! Providing top-quality excellent customer service is our priority. Thank you for choosing Urban Unwind, and we hope to serve you again in the near future.
Seth Castorena
The office was warm and inviting, creating a comfortable atmosphere from the moment I arrived. Jacqui clearly explained the procedure beforehand, so I knew exactly what to expect. The room was private, softly lit, and maintained to a high standard of cleanliness and professionalism. I felt completely relaxed throughout the session, and afterward, my aches and pains were gone. Jacqui is an excellent massage therapist, and I would highly recommend her services.
Thank you so much for such a thoughtful review. It really means a lot that you took the time to share your experience in such detail. Creating an environment where clients feel comfortable, informed, and genuinely able to relax is something I care deeply about, so hearing that reflected in your visit is incredibly meaningful to me. I’m especially glad you left feeling relief from those aches and pains. Thank you again for your trust, your kind words, and your recommendation. It was truly a pleasure working with you.
Jon Newton
I started receiving regular massages at the beginning of 2025 after Jacqui helped my wife recover from a severe tennis injury. In September, I tweaked my meniscus. It was very painful. I had surgery six weeks later. It has been a real struggle with recovery. Jacqui has been fantastic the entire journey. She is a healer. She thoughtfully worked with me each session to increase the recovery process. I can honestly say I would not be as far along as I am today if it were not for Jacqui’s care.
Jon, You captured the very essence of Urban Unwind—Facilitating the body’s natural healing processes by providing the finest care. Healing is rarely linear, and it takes patience, consistency, and collaboration. It has been an honor to walk alongside you through each phase of that process. Your progress is a reflection of your commitment to your own recovery, and I’m grateful to have been a part of supporting your body as it did the work it knows how to do best. Thank you for trusting me, and for sharing your experience so generously, it is exactly why Urban Unwind exists. With sincere gratitude.
Marilyn Vann
I recently met with Jacqui after experiencing unsteadiness walking due to surgery one year ago. Jacqui performed a foot massage that applies pressure to specific points on my feet. After two sessions, my walking imbalance has improved significantly. I highly recommend the reflexology performed by Jacqui.
Marilyn, Thank you so very much for sharing your experience. I’m delighted to hear that your sessions have helped bring more steadiness and comfort to your walking. Reflexology can be a powerful way to support balance and recovery, especially after surgery. I truly appreciate your recommendation and the opportunity to be part of your healing journey.
Jan Clayton
Where do I start! I have had the bamboo fusion, hot stones, and sugar scrub. Yesterday we switched gears and she worked on my hip and sciatica which had gotten worse lately. Jacqui is simply incredible. Her knowledge, expertise, and ability to hone in on problem areas is unmatched. My hip and nerve pain were so much better when she was finished that I nearly cried. My husband now sees her as well! He’s amazed at what she’s done for his knee, hip and neck. I absolutely cannot recommend her enough! Thank you Jacqui!!!
Jan, Thank you so much for sharing your experience! I am truly honored to be a part of your wellness journey and I look forward to continue to support you both. Thank you again for your Trust and Recommendation.
Joe Burris
I was referred to Jacqui by my physical therapist as we were not making much progress when addressing a sciatic nerve issue. Once I explained to Jacqui what was going on, she put a plan in place that included the Bamboo Fusion Ultra. What I've got going on now is very manageable. Jacqui's professionalism and awesome personality instilled so much confidence that my wife and I alternate visits.
Thank you so much for your kind words! I know how frustrating sciatic nerve issues can be, so I’m glad we have found an approach that’s working for you. It’s been great to be part of your progress, and I truly appreciate the trust you and your wife have placed in me. I always look forward to your visits and am happy to be a part of your wellness journey. See you both soon!
Diana Beal
I have been receiving regular massages from Jacqui for a few months and I am so grateful to have found her and for the results of those sessions. Jacqui is skilled at finding the trouble areas and working them out with gentle methods that give relief and comfort. The difference with Jacqui’s approach is that she is listening to what her hands discover and uses her knowledge to apply the techniques that allow healing. I highly recommend her services!
Diana, I am deeply grateful for your kind words, and also for entrusting your care where working with your body, not against it helps to create lasting results. Thank you for your endorsement ! 💝
Thelma Sauble
Jacqui is so very personable and a consummate professional. After only one session, the incredibly painful knots in my neck and shoulders were relieved. Looking forward to continued treatments that will further alleviate the pain created over years of tension. Thank you Jacqui.
Thank you so much Thelma for your thoughtful review! I’m very pleased to learn, you found relief after just one session. It means a lot to know the work of creating freedom from pain is making an impact, and I look forward to continuing this healing journey with you. Your trust and support are truly appreciated!🌹
Derik Steyn
I was referred to Jacqui at Studio Urban Unwind by my physical therapist. After evaluating my case, Jacqui recommended an orthopedic massage. I have no previous experience with massage therapy and is writing this review after only my first visit to SUU. Jacqui is extremely professional and thorough in her approach and execution. Since our first conversation, evaluating my case, scheduling, making sure I find the studio, and during my visit she has been the consummate professional. The time we spent together flew by as she engaged in intelligent conversation while bringing relief to my pain points. I left feeling refreshed and significantly more mobile, with much less pain.
Derik, Thank you for the great review! I am so happy you loved your experience, and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
Cheryl T
Where to start. I have been seeing Jacquie for bamboo massage and loving every moment. I can feel the knots relaxing under her touch and it doesn't even hurt. I trusted her so much I brought my 87-year-old mother for a massage. My mother always complains they hurt her but I really felt. She needed this. Jacquie got her to relax and even the swelling in her ankle went down. My mother said she wished it was longer and she wants to come back again. I tried something new today. Raindrop therapy. It was very interesting and relaxing. I'll have to update and let you know how I feel later today once all the oils infuse into my body. I can't recommend urban unwind enough. I've been closed a picture of a cute little gift she gave me today with mud and a scrub! Thank you Jacquie
Cheryl, I want to Thank you for your 5-star review. Sharing your experience enables other like-minded ones find us. Your support as a customer and your willingness to spread the word about us means the world to me. See you soon.
Joan Ralston
From start to finish, my experience with Jacqui at Urban Unwind has been unparalleled. First, communication was clear and straightforward to confirm appointment, give directions to the studio and complete an intake questionnaire. Jacqui’s care and commitment to providing the best massage ever were evident in her questions before and during the massage. This was by far the best therapeutic, relaxing massage I’ve ever had. I fully recommend Urban Unwind to anyone who cares about their health and well being!
Thank you Joan, for sharing your experience and your recommendation. I look forward to continually providing you unparalleled service.
Dacey Hutcheson
I had a wonderful experience getting an orthopedic massage with Jacqui. She was extremely professional and very disarming in her approach. She makes you feel comfortable, and provides a very relaxing experience. I would highly recommend Jacqui for anyone looking to relax and prioritize their self care!
Thank you, Dacey for taking the time to leave such a wonderful review! I'm glad to hear that you had a relaxing experience. 🙏
Shawn Burrows
The massage therapist Jacqui was very professional. I opted to do the hot stones on this visit, and it felt wonderful on my aching joints. I normally do the bamboo fusion which works well. Had issues with a tight injured shoulder and early onset carpel tunnel issues. Shoulder was feeling much better after the therapist manipulated my shoulder muscles. Hands and wrists feel much better after multiple visits. I feel the therapist saved me from possible surgery later on. Will definitely continue treatments.
Amazing feedback! Thank you for being our customer and leaving us a wonderful 5- star review! We really appreciate you sharing your experience of our service with the community.
Amanda Pedlow Baker
Jacqui did an AMAZING job on my whole body. I had been getting horrible migraines recently for two weeks. I had only had 1 migraine before in my life. She gave me an orthopedic massage to stretch my muscles and help me loosen up. She found a large muscle spasm in my scapula that was going all the way up my neck into my ear and jaw line and up through my head. I have never felt so good after seeing her. I haven't had a migraine since. am looking forward to our next appointment. Right from the beginning of my appointment, she was knowledgeable and passionate about knowing everything about the muscles and ligaments in the body, and how the body functions and responds to certain things. It made me feel like I was at the right place and in the right hands. I HIGHLY recommend Urban Unwind!
Amanda, Thank you so much for your wonderful review! I am honored to be a part of your wellness journey and look forward to continuing to provide you with exceptional care, congruent with Massage Studio Urban Unwind's Mission and Purpose 🙂.
Linda
Jaqui listens to your concerns and focuses on addressing your specific conditions by using medical massage. She has helped to improve physical functions and helped to alleviate chronic pain. She cares, shows compassion, has a calm demeanor, and is very personable. She strives to improve your health issues.
Thank you so much for your thoughtful review Linda. I truly value the trust you place in me to support your health and well-being. It’s wonderful to hear that the work we’ve done together has helped improve your physical function and alleviate pain. My goal is always to provide compassionate, focused care that addresses each client’s unique needs, and I’m grateful for the opportunity to be part of your wellness journey.
Lisa Roark Brewer
I will be going back to Urban Unwind very soon! Jacqui is amazing and kind. She takes time to get to know her clients before beginning, which makes such a difference in treatment. If I could give more than 5 stars, I would!
Lisa, Thank you ever so much for your kind words! I'll be thrilled to welcome you back for another session whenever you feel in need of rest and rejuvenation. 🌹
Anna Pollok
This was, hands down, the best massage I have ever had! At 33 weeks pregnant, it is difficult to feel comfortable and relaxed and Jacqui helped me achieve both! I scheduled a second 90 minute massage with her directly after this one for a few weeks before delivery. I will recommend her and her services again and again!
It is not everyday that we receive feedback that is as detailed and as thoughtful as yours. Your comment has given us valuable insight into the services we provide at Massage Studio Urban Unwind. Sincere and heartfelt Thanks for taking the time to share your thoughts with us & for your continued support.
William Holl
Jacqui was amazing. She took the time to really understand where my pain was located and was able to focus on the major trouble spots. By the time I left, my pain was almost completely gone and my range of motion umproved by at leadt 20% and back to where I was a week ago. Definitely recommend Jacqui for all your massge needs.
Taking the time to understand each client's specific needs is something I highly prioritize. I am pleased to learn that your range of motion improved and you we're almost completely out of pain. Thank you William for your review, and I look forward to seeing you again soon!
Bunny Lamb
I am not one to submit reviews but I had to this time because my experience with Jacqui at Urban Unwind was amazing. Jacqui's knowledge and demeanor as well as the massage she gave me were just perfect. I am from out of town but if I lived locally I would visit Jacqui regularly because she is really goo!
Thank you Bunny, for taking the time to leave a review. I am delighted that you enjoyed your experience at Urban Unwind and appreciate your kind words. We look forward to welcoming you back whenever you are in town!
Jen likes to Eat
⭐⭐⭐⭐⭐ I recently tried the Raindrop Therapy at Urban Unwind Massage Studios with Jacqui, and it was exactly what I needed. I’ve been feeling extremely stressed and overwhelmed lately, and this therapy session provided incredible relief. Jacqui’s approach is both professional and compassionate, making the experience feel personal and truly therapeutic. If you’re struggling with stress and looking for a way to genuinely unwind, I highly recommend giving Jacqui a call. This therapy made a real difference for me.
Thank you so much Jenni, for coming in and experiencing the Raindrop Therapy. I am glad you found the session as rejuvenating and therapeutic as intended. Your trust in our services means a lot to me, and we look forward to continuing to support your wellness journey.
Trinity Dawn
I highly recommend for a relaxing massage. Jacqui is an excellent masseuse. Her studio has a great ambiance. I have done the Swedish massage and my husband had the bamboo fusion. We both really enjoyed it.
Trinity, Thank you for sharing both You're and your Husband's positive experience! Urban Unwind is committed to providing exceptional service for our customers, and we’re thrilled to hear that it we hit the mark for you. Your satisfaction is our motivation, and we’re here whenever you need us.
Amber Barnes
Jacqui was AMAZING! I struggle with relaxation and making space and time for myself. Jacqui’s 90 minute Swedish massage did wonder and left me feeling rejuvenated. Highly recommend.
Amber, thank you for the great review! I'm so happy you loved your experience, and cant wait to have you back for your next service appointment. Until then, I'm here if you need anything.
Melena Keeth
Did the raindrop session with Jacqui and it was wonderful. She immediately puts you at ease and is very professional. Felt very relaxed and refreshed after the session. Will definitely be back! 😊
Dr Melena, From one professional to another, Thank you! I truly appreciate you coming to Urban Unwind, experiencing the Raindrop Session, and speaking about how it felt for you. Oils are Nature's Gift to us and I look forward to our future sessions. 😊
Joseph Misner
Jacqui is a miracle worker! I walked into my first appointment with my shoulder out of alignment and walked out with them right back where they should be. I can't wait for our next session together!
Joseph, thank you, thank you for such a great review! I am so happy you loved your experience, and can't wait to have you back for your next appointment. Until then, we're here if you need anything!
Aemelia Woodruff
Jacqui is so gentle yet thorough with her massage! Her massages are very relaxing and will melt away any and all stress you may be carrying. 10/10 recommend!
Aemelia, feed back like yours is valuable to us. It helps us continue to improve and provide the best service to customers like you. Thank you and have a great day!
Jamie D
Best massage I have ever had hands down. Will be booking again!!!! Jacqui was so helpful and listened to the areas I was having pain in and really helped.
Thank you Jamie for sharing your experience ! I look forward to welcoming you back again soon. Thank you for entrusting Urban Unwind and me by extension with your wellness needs. 🌹
Donna Neff
I found Jaqui through a referral from a friend. I have been searching for an individual who has both knowledge of anatomy and a passion for helping individuals on their unique path of health and wholeness.I found that person in Jaqui Ber ! If you need someone to help you get to a new level of self care I highly recommend you come and start that journey with Jaqui Ber your health and happiness will Thank You !
Thank you so much for your kind words Donna. I am thrilled to hear you enjoyed your experience at Massage Studio Urban Unwind , and look forward to welcoming you back soon!
Micaela Hamilton
My bamboo massage was lovely. All my knots were found without me pointing them out. Very relaxing as well. Exactly what I needed. I will be back and refer others!
It is always a pleasure to hear our clients are pleased and had a good experience at Urban Unwind. Thank you for your review Micaela and I look forward to welcoming you back soon.
Kaden Moody
Jacqui was great! Listened to my concerns and has already helped with back pain tremendously 🩷 highly recommend and ready to go back!
Thank you Kaden, for such a thoughtful review of your experience at Massage Studio Urban Unwind. I look forward to welcoming you back, as you continue on this wellness Journey. 🌹
Cary Brown
This was an incredible experience. You will not find a better place to relax and unwind. I felt calm and at peace the second I walked in and my severe knots were gently worked out in my neck. Highly recommend!!!
Thank you for your wonderful feedback! I am glad to hear that you felt relaxed and comfortable during your visit. I'm honoured that you chose to entrust Urban Unwind with your wellness needs. Look forward to welcoming you back.
9 Left Dead
If you are looking for an amazing massage therapist I highly recommend making an appointment today here! The energy alone is worth going but then she also works out the pain in your body! Don’t hesitate book now!
9 Left Dead, I am grateful for your loyalty and your kind words. Clients like you, serve as the wind beneath Urban Unwind's wings, and serve as an inspiration to continue providing the exceptional service, that you have become accustomed to. This is our promise to you!
Antoinette Kimble
My daughter wanted to try a chair massage at the Moore Fall Festival. She loved it! They were welcoming and friendly and did a great job. I would recommend them for kids and adults. I will be booking a session at their office soon.
Dear Antoinette, It was a pleasure to meet both you and your daughter at the Moore Fall Festival. We are pleased that your daughter enjoyed her first Chair massage and look forward to serving you both in the near future. :)
Therapy Mom
Jacqui is very professional and obviously very knowledgeable! You can tell she loves what she does. I will be seeing her again and again!
Thanks for the awesome review Therapy Mom! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Erica Burrows
Very professional and clean studio. Very pleased with our massage. Left feeling relaxed. Definitely will come back. No membership required. Card or cash accepted and response time was prompt. Thank you Jacqui!
It gives me much pleasure to know that you have chosen us, to travel your wellness path with you. Your kind words encourage us to continue doing our best and making sure every guest experience is a memorable one. Thank you Erica! 🌹
Leah McKee
Amazing! Jacqui makes you feel so comfortable and relaxed!! Could not have asked for a better person to do my massage!
Thank you Leah for your kind words. I'm honored to have served you. 💝Be well and stay well
Jillian Craig
The most and only pain free deep tissue massage I have ever had and over all the best massage I’ve ever had. My range f motion is so improved!!
Thank you so much for your kind words! I'm thrilled to hear that your experience was both effective and comfortable. Providing pain-free deep tissue massage is exactly what I strive for at Urban Unwind. Looking forward to continuing to support your wellness journey! 🌹
Reagan R.
Jacqui was so amazing and professional. I felt very comfortable with her!
Thank you so much for your kind words Reagan! I am thrilled to hear that you felt comfortable and well taken care of during your session. Providing a professional and relaxing experience is always my goal at Massage Studio Urban Unwind, and your feedback means the world to me. I look forward to seeing you again soon!
lynn spurlock
Had a wonderful massage, my knots were worked out and I felt so much better. I loved listening to my kind of music during the massage, good ol rock!!
Thank you so much for rating Massage Studio Urban Unwind! :) I am happy that you are happy , and I look forward to your next visit.
Jason Smith
For a must visit. This lady was able to take this country and give him reach with his shoulders again. I mean it's been 5 years since I've been able to do that. And plus she's hoot to chat with
I am grateful you took the time to leave me a review, Jason. Your feedback helps me improve service for everyone. Thank you!
Kaci Jonte
Jacquie was absolutely amazing! $20 for ten minutes, and she worked HARD. 10/10
Thank you Kaci! We strive to reach customer satisfaction with each and every client who entrusts us with their care. Remember you can still get your Chair Massage at our Studio anytime! :)
Billy Burrows
Had a great massage and feeling great. My hands and arms are starting to get the feeling back to what should be normal. Bamboo fusion works wonderfly.
Hello Billy, Just wanted to let you know how much your review means to us here at Massage Studio Urban Unwind. We do all we can to provide our customers with the best service and it always makes our day when a customer appreciates it. Thanks again, and hope to make your next visit just as positive. Have an amazing day!
Brian Quinones-Berry
Amazing! Jacqui was fantastic, will definitely be back!
Welcome to the Massage Studio Urban Unwind Tribe Brian! See you soon.
Darlene Long
This was THE BEST massage I have ever had, and I have had many!! Very professional. Expertly done! Highly recommended.
We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day and see you soon.
Sonja Emerson
Warm welcoming atmosphere. The massage therapist was kind and gave a skilled comfortable massage.
Thank you so much for this 5- Star review. I really appreciate your business and also helping share the word about Massage Studio Urban Unwind . I am here for you anytime! :)
Lindsay Pettus
Loved my first time pre natal massage!!! It was wonderful and I will be going back!!!
Thank you Lindsay for the 5- star review! We value your feedback and can't wait to serve you again. 🙂
Kristi Donnan
Wonderful massage!! Left feeling relaxed and ready to face the world!!
Your positive review made our day! We’re so glad you had a great experience with us. Thanks for supporting Massage Studio Urban Unwind."
Haley Brobston
Wonderful atmosphere and all around experience! 10/10 recommend
Thank you for your wonderful feedback! I'm so glad you enjoyed the atmosphere and overall experience at Urban Unwind. I look forward to welcoming you back soon!
Sausha Ogans
Great customer service!!! JAQUI was amazing. Thanks again ☺️
Thank you so much Sausha for a wonderful review! Look forward to seeing you again in Norman. :)
Tommy Tulev
Amazing experience, recommended for anyone looking to escape the everyday stress!!
Thank you so much for giving me your take on how we are doing . I am glad that customers like you are having a great experience at Massage Studio Urban Unwind. :)
Mina ST
Very clean and nice place, I was very pleased with service.
Thank you for noticing and appreciating our commitment to cleanliness! A clean and welcoming space is essential for true relaxation and healing. I am grateful for your support and look forward to seeing you again .
Traclyn Barrett
This was just what I needed. I’ll definitely be back. Highly recommend.
I am delighted to read about your satisfaction with our service Traclyn! Providing top-quality excellent customer service is our priority. Thank you for choosing Urban Unwind, and we hope to serve you again in the near future.