To provide the best experience for all guests, we kindly ask that any appointment changes or cancellations be made at least 24 hours in advance. * 24+ hours’ notice: No cancellation fee. * Less than 24 hours’ notice: A fee of 50% of the scheduled service cost may be charged. * No-shows: Clients who miss an appointment without notice may be charged 100% of the scheduled service cost. * Late arrivals: Arriving late may shorten your treatment time to avoid impacting other guests. Full service charges may still apply. * Group bookings or packages: May require additional notice and deposits; specific terms will be provided at booking. Thank you for your understanding and cooperation. This policy helps us accommodate all clients and our staff efficiently.