melanie villalba
Mar 21st, 2026
I had my first Brazilian wax with Des, and it was an amazing experience. She made me feel completely comfortable right away, explained everything clearly, and checked in throughout the service. Her professionalism, attention to detail, and genuine care really stood out, and it’s clear she takes pride in her work. I highly recommend Des, especially for first-timers !! She truly makes the experience smooth and comfortable!
Response from the owner
Mar 21st, 2026
Melanie, thank you so so much for such kind words and your trust in me! I truly take pride in comfort and results! It’s a pleasure to service you! 💚
Desiree is such a professional at what she does. This was my first time getting a wax from her & I felt very comfortable & safe, it was really therapeutic for me. I had such an amazing time. What an experience, I recommend anyone to go to her. 10/10 !
Response from the owner
Jun 4th, 2026
Eric, thank you so much for your support and kind words! I truly appreciate it! 🫶🏽
Kierra Ogletree
Mar 15th, 2026
I had my first appointment with her today for a full body wax and I can honestly say the experience was amazing. From the moment I walked in and poked my head through the door, she greeted me with the biggest, most genuine smile. Her energy was so warm and welcoming that I couldn’t help but hug her.
Waxing is never the most comfortable thing in the world, but she made the whole process so much easier. She talked with me the entire time, made me feel comfortable, and constantly reminded me that I was doing great. Even during the painful parts, she still managed to make me feel beautiful and confident.
You can really tell that she takes pride in what she does. This isn’t just a job for her, she truly knows her craft and does it extremely well. Her work is top tier and her spirit makes the experience even better.
I’m already in the process of booking my next appointment, so it’s safe to say she’s stuck with me now. I’m definitely a forever client.
Highly recommend!
Response from the owner
Mar 15th, 2026
Kierra, firstly, thank you so much for such a thorough review! I am so incredibly grateful for your kind words! Secondly, thank you for trusting me even before you walked through the door, I am truly honored you chose me! With women like you, it’s so easy to love what I do! I’m excited to see you again!! 💚
Shenita Ray
Aug 13th, 2025
Desiree has been my first and only esthetician for nearly five years, and I couldn’t imagine going to anyone else. My very first Brazilian bikini wax was with her, and like most people, I was extremely nervous. She put me at ease by explaining exactly what she would do, step by step, and checking in often to make sure I was comfortable. Her friendly conversation made the experience much less intimidating, and her patience, cleanliness and professionalism stood out right away.
Over the years, Desiree has been consistently kind, clean, and highly knowledgeable. She delivers the same amazing service every appointment. I’ve loved my results so much that I now wax with her my underarms and legs as well. I love leaving my appointments with smooth skin every time. I’m so grateful to have found her!
Response from the owner
Aug 18th, 2025
Shenita, thank you so much! I am grateful for your support and trust in me always! See you at our next appointment! 💚
Arlene De Los Santos
Jan 9th, 2026
Desiree has an amazing personality and always makes you feel safe with her whenever you are waxing. Never have to come home to pluck a hair because she always gets them ALL. Love her and you’ll love getting wax by her so you should book an appointment asap!
Response from the owner
Jan 9th, 2026
Arlene, thank you for your constant support and genuine love! I am grateful always! 💚
Danielle Cairo
May 18th, 2026
Desiree I so NICE! She made feel extremely comfortable while getting an underarm wax, I felt totally calm and welcomed and my pits look so good!
Response from the owner
May 18th, 2026
Danielle, thank you so much! You have the most beautiful spirit and it was a pleasure to service you! 🫶🏽
Highly recommend Des! I’ve been going to her for nearly 4 years and have not once regretted it. She makes you feel from the very beginning of your appointment to the very end! 💚
Response from the owner
Mar 24th, 2026
Madeleine, I’m in shock reading how long we have known each other and your support truly means the world to me! From one boss babe to another, I’m truly honored you continue to choose me to service you! I’m grateful for how we have grown together, see you again soon! 💚
Des is the best at what she does! I’ve been getting waxed by her for almost 3 years and she always makes me feel so comfortable and welcomed! She really will not let you leave until the wax is perfect and you can tell she genuinely loves what she does. Her suite is clean and the vibes are always right, you’ll leave feeling more confident than when you walked in! :)
Response from the owner
Sep 23rd, 2025
Bianca, thank you! I am always grateful for your lovely energy and support, always!💚
Michelle Hernandez-Ortiz
Oct 17th, 2025
I had an amazing waxing experience with Desiree! From the moment I walked through the door she was very professional and accommodating. She made me feel super comfortable throughout the session and we had a wonderful chat which made the experience super quick and painless! 10/10 would recommend to anyone!
Response from the owner
Oct 17th, 2025
Michelle, thank you so much for your support and for trusting me! 💚
Cassandra Jaramillo
Aug 13th, 2025
I’ve been coming here for a while now and absolutely love it! The energy is always positive and welcoming, and you can truly feel the passion and motivation behind everything she does. She’s not only an amazing business owner but also a wonderful friend and person. The place is always well-kept, professional, and thriving Highly recommend!
Response from the owner
Aug 13th, 2025
Hi Cassandra, thank you so much for sharing such a kind review. I’m so glad you feel this way—it’s exactly what I aim for with every client. Your words made me smile today, and I can’t wait to have you back at Root. soon! :)
Chrysantia Fontin
Aug 30th, 2025
Great waxing experience!! The owner is inviting, professional, diligent and really puts in the effort to make sure that her customer is happy with their results before they leave. The environment is clean and well maintained so you feel comfortable and I always feel great when I leave. I’d definitely recommend Root.Wax to everyone who wants personal care for their skin and waxing needs.
I moved, but won’t go to anyone else because I’ve worked with other skin care providers before and feeling like I wasted my time and money, feeling unsatisfied and rushed through the appointment! Definitely the opposite here and I’ll take the hour drive for excellent service!
Response from the owner
Aug 30th, 2025
Thank you, Chrysantia! I am grateful! 💚
Naiya Roach
Sep 23rd, 2025
Des is the best waxer out here!! She will make sure you’re comfortable and leave happy. Never had a bad experience with her and I’ve been going to her for some time now! I recommend her to everyone I know. 100% recommend, you won’t be disappointed! 🫶🏽
Response from the owner
Sep 23rd, 2025
Naiya, thank you for trusting me! 💚🫶🏽
Nicole Ramirez
Sep 27th, 2025
If you're looking for a skilled aesthetician who truly cares about your comfort and results, go to Des! I’ve been going to her for years and will continue to (even if her new location is a bit further from me). She’s very attentive, professional, and takes the time to make sure every session is as quick and painless as possible. I always leave feeling smooth and well taken care ……11/10
Response from the owner
Sep 27th, 2025
Nicole, I miss you! I hope to see you soon! Thank you so much! 💚
Isabel Sanchez
Sep 23rd, 2025
Des is so amazing at what she does & just as a person overall! Love her. Always great energy, always clean, always makes you feel super comfortable. She is going to make sure you are good to go before she lets you off that table, no hairs left behind LOL. Will always recommend her!
Response from the owner
Sep 23rd, 2025
Isabel, your energy is infectious! Right back at you! Thank you! 💚
Blessing Bullard
Sep 27th, 2025
5 stars is not enough! If I could give my girl 1,000 stars I would. Des is amazing at what she does. She is professional, attentive, and always gets to the root with my waxes. I’ve been going to Des for about 5yrs now and I’m NEVER turning my back on her. I highly recommend Root Wax 10/10 all around.
Response from the owner
Sep 27th, 2025
Blessing, you are exactly that! Thank you, always! 💚
Hannah Joy
Aug 14th, 2025
Des is one of the best if not THE BEST esthetician I have ever had. The space is always clean with calm spa like energy. She is always sure to make her clients are feeling calm and comfortable for every service. You can tell she loves her job by the way she constantly goes above and beyond with every service- she is sure to make sure her clients are happy, satisfied, and SMOOTH every time. If you have any questions when it comes to your skin, waxing, exfoliation, etc., Des is always willing to answer but also educate in the kindest, best way. Has and will be my only waxer for the foreseeable future.
Response from the owner
Aug 14th, 2025
Hannah, thank you, not only for this review but for trusting me with your skin! I am grateful, always! 💚
Tayteeona Cureton
Sep 27th, 2025
I’ve been going to Des for years — she’s amazing! Super welcoming, professional, and easy to talk to. She always makes me feel comfortable, and the results are flawless every time. Highly recommend!
Response from the owner
Sep 27th, 2025
Tay, thank you so much! I appreciate you! 💚
Macaela Sherrod
Sep 29th, 2025
I absolutely love Desiree. In all my years of being waxed I’ve never felt more comfortable. Always efficient and professional. I pre-booked before I left so you know what that means! ☺️
Response from the owner
Sep 29th, 2025
Macaela, thank you! From one professional to another, I am honored! 💚 see you again soon!
Tyler Darby
Sep 23rd, 2025
Des is the BEST waxer ever! Her suite is always clean and super welcoming! 10/10 results every time!
Response from the owner
Sep 23rd, 2025
Thank you! 💚💚
Christina Rosarion
Mar 4th, 2026
Love. Love. Loveee! I always leave there feeling better than I came in. Desiree is such a light and a true professional.
Response from the owner
Mar 4th, 2026
Christina, thank you for your kind words and support, always! 💚
Diamond Waithe
Aug 13th, 2025
I’ve been going to Desiree for almost three years and she always makes sure that I’m comfortable and not feeling any pain! She’s the best and you should definitely book with her!!
Response from the owner
Aug 13th, 2025
Thank you, Diamond! Your kind words truly made my day. I can’t wait to see you again soon! :)
Ronese Lawrence
Sep 27th, 2025
Des is absolutely amazing! she’s engaging and funny and 100% great at her job. Best waxer I’ve had so far!
Response from the owner
Sep 27th, 2025
Ronese, thank you! It’s a pleasure to service you! 💚
Lynnette Hargrove
Aug 30th, 2025
I love Des! She’s is the best out here period and always comes through for me.
Response from the owner
Sep 23rd, 2025
Always! Thank you! 💚💚
Donna Salvati
Aug 25th, 2025
Professional and a sweet person. Great service, convenient hours and location. Support a local business vs a chain, you won’t be sorry!
Response from the owner
Dec 6th, 2025
Thank you Donna for your continued support! I’m grateful, always! 🤩
Marialis Vasquez
Mar 14th, 2026
The best 1st time experience ever. I 100% recommend!
Response from the owner
Mar 14th, 2026
Marialis, thank you for trusting me with your first waxing experience! 💚
Great service every time ! Friendly staff, super clean and cute atmosphere.
Response from the owner
Jan 3rd, 2026
Kara, thank you! Always a pleasure servicing you!
Palak Thakar
Aug 25th, 2026
She was absolutely amazing! From start to finish, she made me feel so comfortable and relaxed. She took her time, was extremely gentle, and made the whole waxing experience as painless as possible. Everything was very clean and professional, which I really appreciated.
What stood out to me the most was how welcoming and nonjudgmental she was. I never once felt uncomfortable or embarrassed. She made me feel completely at ease and treated me with so much kindness.
I’m so happy I found her and will definitely be going back! If you’re looking for someone who is clean, gentle, professional, patient, and makes you feel comfortable, I highly recommend her! ❤️
Response from the owner
Aug 25th, 2026
Palak, thank you so so much for your kind words and for trusting me! I look forward to our next appointment! 🤩🫶🏽
CLARIBEL AYALA
Aug 14th, 2026
Response from the owner
Aug 14th, 2026
Claribel, thank you for trusting me! I look forward to servicing you again in the future🫶🏽
Theresa Aponte
Mar 12th, 2026
Response from the owner
Mar 12th, 2026
Theresa, thank you for your continued trust! 💚
Dee alausa
Sep 25th, 2025
Response from the owner
Sep 25th, 2025
Thank you Dee! 🤩