Whether you need a spray tan, wax, or tint, Errin is your lady. She always matches my brow tint perfectly, and shapes them to absolute perfection. Her waxing services - top notch, 10/10. I am always recommending her!!
Errin Austin is truly a presence of quality, fun-professional, genuine and present.
I enjoyed meeting her and thankful for her energy and service.
I got my HMU for my first boudoir session. The last time I ever got my hair and makeup done was for my wedding 18 years ago. I wasn't sure if Errin will capture my authentic Self today in this HMU experience...
SHE DID and more!
I love how my hair turned out with how I imagined it and how my makeup matched my outfit. I've always wanted smokey eye makeup done on myself.
I haven't quit experience it doing it on my own. I love how Errin captured that desire.
I felt she truly was there for me on my first boudoir experience.
I felt seen, known, and felt extremely comfortable and home with her and mySelf.
Thank you Errin! I appreciate you so much.
Response from the owner
May 11th, 2022
Thank you so much Florence! You were so fun to work with too. Your images turned out amazing for your birthday boudoir shoot!
Katie Wietlispach
Jan 22nd, 2026
Great brow shaping and threading services! Ema also does eyebrow waxing but I was looking for a more natural look. She listened to what I wanted but also gave great suggestions. Not rushed at all and very personable! Will be back to see Ema!!
Andrea Engel
Jul 8th, 2025
Errin was great. She was the perfect blend of friendly, professional, and informative. She made what can be an uncomfortable service easy breezy. She also suggested an additional service to have me feeling great for an upcoming vacation and I happily accepted her advice. 10/10 Will definitely return.
Response from the owner
Jan 30th, 2026
Thank you Andrea! So glad you’ve been happy with all the services!
brittany phelps
May 8th, 2025
I’ve been going to Errin for years! Love my brows every time. When I look back on photos pre-Errin I can’t believe the difference my eyebrow shape has. Flawless spray tans and Brazilian waxes. Adore her so much and always look forward to appointments!
Response from the owner
Jan 30th, 2026
Thank you Brittany! Your review means so much to me! What a journey we’ve been on, can’t wait to see you again soon
Julie Rosenhauer
Feb 4th, 2021
Errin is professional and very talented. I received the brow wax/tint as well as the lash lift and tint service. I highly recommend any of these services. I won’t trust anyone else with my eyebrows. She has a special gift of know exactly what color and style works well with your features. She is amazing and recommend her 10/10 times!
Response from the owner
Feb 7th, 2021
Thank you Julie! Your smile brings me so much joy it is contagious! Thank you for all your loyalty over the years! I look forward to all our future years of brows, lashes and friendship!
Margaret Ellis
Jan 3rd, 2019
Errin is fantastic! She listens to and interprets what I want perfectly and has transformed my brows into what I want. She’s extremely personable and professional.
She also did my makeup for my wedding as well as all of my bridesmaids. All five of us were so happy, we felt and looked beautiful. I would HIGHLY recommend her to all!
Response from the owner
Jul 8th, 2019
Your brows have for real transformed! So proud and pumped to do your brows every time you come in!
And your wedding at The Haight was so beautiful! I love working with you ladies, and your family is just the best!
See you soon!
Becky Bricka
May 28th, 2022
Errin is AmaZING!! Highly recommend! She is super friendly, professional and does a great job. I have used several of her services so far like the trio (brow wax and tint), eyelash extensions, threading, and even bridal makeup for 2 weddings, including my own! I can't say enough about her. Check out Looks By EMA, you won't be disappointed!!
Response from the owner
Jan 30th, 2026
Thank you Becky for your continued support over the years!
Allison Vaid
May 26th, 2023
Errin not only makes you look and feel your best, but she makes you feel super comfortable and relaxed when you are in her studio. I have never received so many compliments on my eyebrows until I started seeing her a little over a year ago. I was so happy the day I became her client because I never have to worry about someone screwing up my eyebrow shape again! She is also super proficient at waxing and ensures to do small areas at a time to cut down on the discomfort of the process. Do yourself a favor and see Errin! You will leave smiling and probably laughing from a good time :)
Response from the owner
Jan 30th, 2026
Thank you Allison! What a wonderful review! I really do love making people feel their best with amazing eyebrows!!! Love hearing stories of people getting compliments after getting their brows done! What a wonderful feeling
Jenna Vance
Jan 10th, 2019
Errin is absolutely wonderful and professional. I've been to her 3 times for lash extensions/brow services and leave more than happy every time. She does multiple services and has a lovely personality. Highly recommend!
Response from the owner
Jul 8th, 2019
I am gonna miss you Jenna girl! You better pop by next time your in the Chicago area!
Kathryn Chen
Dec 20th, 2024
Errin does fabulous work and I enjoy our easy conversations during appointments. I started with eyebrow waxes, then upgraded to eyebrow/lash tints, and recently had her do my make-up for professional headshots. The results are always exactly what I asked for, no notes.
Response from the owner
Jan 30th, 2026
Thank You Kathryn for taking the time to write an awesome review, your continued support means so much to me!
Errin is literally the best! I've been several times now and gotten several different treatments from brow shaping/waxing, brow tinting, and eyelash lifting. Every single time I walk away looking and feeling amazing. The picture I posted is a before and after from an eyelash lift that lasted for about 6 weeks! She is a true professional but also a lovely woman! Be sure to check out her cute space in downtown Algonquin!
Response from the owner
Jul 8th, 2019
TJ you are always a pleasure! The tint is so awesome for you, and with a new little babe, the best "Wakeup Makeup" for a busy Mom!
Can't wait to do your makeup for your wedding this fall!
Aneta Kraus
May 28th, 2022
Errin is very professional and talented. If you are looking for someone who will listen and take time to make sure you are happy with your results she is your person. She will make your eyebrows looks more than perfect! I highly recommend her!
Response from the owner
Jan 30th, 2026
Thank you Aneta for such a detailed review, it really means a lot! Can’t wait to see you again soon
Cassi Manelle
Jun 13th, 2025
I’ve been going here for about 5 years now and absolutely love Erinn! She’s precise, takes her time, and my brows always look amazing after leaving. Highly recommend! ❤️
Response from the owner
Jan 30th, 2026
Thank you Cassi! Love making clients brows looked their best!
Karli Craig
Aug 24th, 2021
I love Errin! She does my waxing, lashes, and has done my makeup for photo shoots. She is so personable, easy going and knowledgeable. You definitely want someone that makes you feel comfortable when you’re waxing all your body parts and Errin does is great at that lol. Highly recommend!
Response from the owner
May 11th, 2022
Thank you Karli! Love when you stop by the shop for your “no make up, makeup” 😉
Chelsea Henderson
Feb 4th, 2021
I've been going here for almost two years and Errin is the best! She has boosted my confidence so much, with amazing eyebrows, lash lifts and waxing. I skip paying a bill before I skip getting my eyebrows done by this woman! I'll never walk into a threading shop inside a Walmart ever again.. Since Covid she's taken so many extra measures to help keep clients feeling safe and her shop has always been clean so I've never been worried about that. This shop is a hidden gem in downtown Algonquin.
Response from the owner
Feb 7th, 2021
Chelsea, you are a GEM of a client! I am so grateful for us meeting and our growing friendship and your constant support! Your brow transformation has been awesome, I just love being able to boost the confidence of my clients!
Natalie Wilson
Jun 25th, 2019
Errin is AMAZING and a must for all your go-to beauty needs! She's the only one I trust to do my brows and I've been going to her for years! She even takes care of my mom and sister's beauty needs. From eye lash extensions to lash lifts and tiniting, spray tans to air brushed make up, even waxes your tattoos to make them pop again, its almost what doesn't this girl offer! Shes so smart, educated, and passionate about what she does and it shows in her work. And her personality is so easy to get along with, she's always so upbeat. If you want to look good and feel good, GO SEE ERRIN!!
Response from the owner
Jul 8th, 2019
You are so sweet Natalie! So glad you got to try a custom air brush spray tan before Electric Forest Festival!!!
Tattoo waxing and spray tans are a must for showing off your skin and ink for summer!
I loved my experience here! Errin is incredibly personable! It smells great, very hygienic, and its located in a cute suburban downtown area! I was very satisfied with my eyelash lift and brows! I will definitely be back again! :) thanks Errin!!
Response from the owner
Jul 8th, 2019
You are so welcome Pia! Your lashes were awesome to LIFT! See you soon my Virgo Friend!
Jen Tantlinger
Feb 6th, 2021
Errin is the miracle worker. Went in for a lash lift and a lash tint, also a brow wax and tint, obsessed is the word that comes to mind. The lashes on my left eye where extremely curlly, such a hassle everyday, not any more Errin tamed the beast and they look amazballs. I was looking for a place that did lashes and I happen to stumble on Errins web site, so happy I did. Errin and the location are super charming. I highly recommend a visit, treat yourself to a lash lift, you won't be disappointed..
Response from the owner
Feb 7th, 2021
Thank you so much Jen for trusting me with your lashes! Your Before and After photos were just amazing, such a great transformation. So happy you loved your “wake up makeup” look!!!
Carrie Suwanski
Jun 1st, 2022
Errin is amazing! I've had my eyelashes tinted & eyebrows shaped. I love everything about the results & looking forward to going back again.
Response from the owner
Jan 30th, 2026
Thank you Carrie! The tinting results can be truly magical for enhancing facial features, some of my favorite services!
Chaslynn Rada
Jun 17th, 2020
Errin changed my life. I am someone who very much into make up and loves fresh brows. Errin is one of a kind and also introduced me to a lash lift which I will never go without. I didn't want to get extensions due to the upkeep but the lift is everything!!
Response from the owner
Feb 4th, 2021
Thank you Chaz!!! You are the BOMB.com! I cannot thank you enough for your support! I am so happy to have changed your life with a lash lift, seriously the BEST service!
Melanie Sklodowski (Melanie Marie Artistry)
Jul 22nd, 2022
Errin has a radiant energy that makes you feel so comfortable. She's so talented and professional, noone else can shape eyebrows like she can. She excels in all she does and is a beautiful spirit.
Response from the owner
Jan 30th, 2026
Thank you Melanie for all your support and amazing review! Can’t wait to see you again soon!
Christie Gabriel
Oct 20th, 2023
Errin is the best! She threads my brows about every 5 weeks and tints them as well. Very reasonable pricing and always does an expert job.
Response from the owner
Jan 30th, 2026
Thank you Miss Christie! I’ll be seeing you soon!
I have been here a few times now and I just want to say that Errin is amazing. My eyebrows look SOOO good I always get compliments on them and I tell all my friends they have to go get theirs done here!!
Response from the owner
Feb 4th, 2021
Thank you so much! Good girlfriends don’t keep their Brow Girl a secret! Haha love the referrals, it’s the best compliment!
Jessica Wagner
Jan 11th, 2020
Errin is amazing! She takes her time, explains everything thoroughly and the end result is perfection. I love her and love supporting her business. Please try her out!
Response from the owner
Feb 4th, 2021
Thank you Jessica for your sweet words! Can’t wait to see you at the studio again soon!
Veronica Wilson
Aug 8th, 2022
Look by EMA is the best place to get your eyebrows done. Errin is wonderful and does a great job on everything she does.
Response from the owner
Jan 30th, 2026
Thank you Veronica always appreciate your support
Laura Rosenhauer
Feb 4th, 2021
I have been going to Errin for years. Errin is the best aesthetician in the Chicago area! She’s a perfectionist!
Response from the owner
Feb 4th, 2021
Laura you are sunshine every time I get to see you! Thank you for trusting me with all your brow, lash, waxing and tanning needs all these years, and sticking with me through all my location changes!
Karissa Ciochon
May 9th, 2022
Always a pleasure! Errin is great as always. Would never trust anyone else with all my needs ❤️
Response from the owner
May 11th, 2022
I got you Karissa! Have so much fun in Mexico! Can’t wait to hear about it at your next appointment!
Allison Oliver
May 24th, 2024
Errin is so amazing and professional! I woud recommend her to everyone.
Response from the owner
Jan 30th, 2026
Thank you Allison!
Andrea Distelhorst
Jul 10th, 2025
Pamela Carr
Apr 23rd, 2025
Response from the owner
Jan 30th, 2026
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Lauren Mosher
May 6th, 2024
Michael Breslin
Sep 27th, 2019
Response from the owner
Feb 4th, 2021
Thank you for taking time to rate my services!
Audrey Ossewaarde
May 31st, 2019
Response from the owner
Feb 4th, 2021
Thank you Audrey for taking the time to rate my services!
Wendy Molina
May 28th, 2022
I have been to Ema's salon twice. I loved the makeup look. I received multiple compliments that evening. Ema is professional and funny. She also listens and works with your preferred style and gives good suggestions.
Great location.
Response from the owner
Jan 30th, 2026
Always a pleasure working with you! Love doing your makeup for all your fun events and concerts!
Hard skills 5/5, soft skills just ok. She went on and on about a pretty painful subject unfortunately.