Choosing Software – Housecallpro vs PocketSuite

So, you’re looking for an app to manage your on-the-go business where you’re servicing clients at their homes.

In this article, we will be discussing the ups and downs of using Housecall Pro, how Housecall Pro compares to PocketSuite, and what app would be best for your business based on your needs.

Housecall Pro is famous for being especially suited to businesses that perform services onsite at a client’s home.

Since running a service business has a unique set of challenges, it’s important to choose an app or software that allows you to tackle these challenges head-on.

For example, some common characteristics of apps or software that allows you to manage your on-the-go service business are:

  1. Mobile-first design
  2. Scheduling
  3. Online Booking
  4. Estimates
  5. Invoices
  6. Marketing
  7. Etc…

It’s very easy to assume that just about any software that does scheduling and booking can help you. However, let’s take a look at the breakdown of two giants in this industry – Housecall Pro and PocketSuite.

Both apps are designed for pros that service clients at their location, so it’s worth your time to find out which one of these takes the cake in terms of value and pricing.

It’s important to choose wisely, as the software or app that you use will influence your clients perception of your business. You want that impression to be good, so this decision should not be taken lightly!

Let’s take a look at what Housecall Pro is capable of and how it compares to PocketSuite.

Housecall Pro

Features:

  • Scheduling
  • Estimates
  • Online booking
  • Dispatch
  • On-my-way texts
  • Live Map GPS
  • Custom text and email
  • Invoicing
  • Follow-up marketing
  • Payment processing
  • Recurring service
  • Instapay

PocketSuite

Features:

  • Marketing – Google-driven results (Partnership with PocketSuite <> Google AdWords).
  • Online Booking – Your customers can book you from their phone or computer.
  • POS – Charge customer’s credit cards with our built in card scanner.
  • Scheduling – One tap easy booking for you and your clients.
  • Invoicing – Collect payment upfront and/or when the job is done.
  • Discounts – Give specials discounts to brand new or existing clients.
  • Sales Tax / Surcharges – Uncle Sam’s payments are taken care of auto-magically.
  • Gratuity – Let your clients make it rain ☔ by giving you tips!
  • Custom Fields – Whatever customization you need on your appointments, PocketSuite has the power to make it happen.
  • E-Contracts – Send clients contracts over text or email and get them signed within 24 hours.
  • Forms – Complete private notes on the job and save them for future reference.
  • Recurring Appointments – Keep them coming back for more and lock in repeat clients.
  • Appointment Reminders – Your clients will never miss an appointment.
  • Multi-Services – Offer different priced services to your customers easily.
  • Reservations – Let clients book you for multi-day jobs.
  • Estimates – Send estimates with deposit requirements. Convert estimates into invoices and/or appointments with one tap.
  • Packages – Custom packages have never been easier – get paid upfront.
  • Subscriptions – Auto-pay is the easiest way to collect recurring revenue.
  • Staffing – Easy to assign jobs, pay, manage your team from one app.
  • Job Check In & Check Out – Keep tabs on your team and auto-update your clients on arrival times with location tracking.
  • Group Messaging – Business at the speed of thought. Clients just see it as text, but it shows up in your app as a client message!

As is abundantly clear at this point, PocketSuite’s massive set of features is more than enough for any new or established business owner.

It is also important to take a look at the financial commitment that is associated with each of these software tools. After all, it’s important to make sure you’re not throwing money down the drain!

With Housecall Pro, the interesting thing is that you get limited functionality for more money as opposed to PocketSuite’s fully stocked premium offerings that are less expensive and more powerful.

Housecall Pro Pricing

PocketSuite Pricing

PocketSuite’s free plan arguably has more useful features than Housecall Pro’s lowest monthly plan.

Additionally, the premium features that PocketSuite provides eclipse Housecall Pro’s by a longshot.

Let’s take a looksie at some of these extra features that you would NOT receive with Housecall Pro:

PocketSuite Free Version

  • Direct Messaging – Business messaging, the way it should be.
  • Calendar Scheduling – No more Google Calendar / Outlook confusion.
  • Payments – Get paid via Invoice or Point of Sale.
  • Client Note-Taking – Keep track of the critical preferences and other information for each client as your business takes on more and more clients.
  • Industry Leaderboard – See how your competition is crushing it, benchmark your income, and unlock growth!
  • Pay Now Button (Website/FB/IG) – Yes, folks can book your services right off Instagram or Facebook. Victory dance!
  • Flat 2.7% Processing (No Hidden Fees) – Rates lower than my eyelids after a 12 hour workday.

PocketSuite Premium Version

  • Unique Business # – Get a business phone number that you can put on your business cards and marketing.
  • Group Messaging – No more fumbling to send dozens of the same message to your clients.
  • Saved Message Templates – Easily send off messages based on custom templates.
  • Class Scheduling, Auto Check Ins & Attendance Tracking – Easily track job check ins and check outs.
  • Multi-day Jobs – Allow clients to reserve your time for multiple days. Viola!
  • Tasks / To-Do’s – Always know what you need to get done and don’t miss a single task!
  • Data Importing – Come on over. We’ll take care of getting your clients into the system.
  • Questionnaires / Forms – Collect data from your customers with ease. Painlessly organize and sort it.
  • Contract E-Signing – Need to send a contract out? Never fear, PocketSuite is here.
  • Estimates – I’m estimating that you will love this feature, especially how you can convert estimates to invoices directly!
  • Smart Campaigns – Follow up with your clients automatically – schedule follow-ups via SMS that bring folks back for more!
  • Add-On Products – Now you can sell products alongside your services.

I’d also like to mention one thing that normally gets lost in the shuffle when it comes to choosing a piece of software or an app to help you manage your business.

As you know, the learning curve for new technology can be very high. For this reason, should you run into some roadblocks or headaches when it comes to switching providers, it is important to know that the new software or app you’re using has your back.

As an example, I am very impressed with the support I received from PocketSuite when I tried them out.

In fact, I would go so far as to say that their support team is best-in-class, and you shouldn’t hesitate at all to reach out to them if you have questions.

If you run into problems, just shoot them a text (415-841-2300). They respond quickly and are extremely helpful. They went beyond the call of duty to ensure that my experience with their app was a 6 star rating in every way. And as a business owner, that makes me feel taken care of and happy to be a part of the PocketSuite community of Pros.

When it comes to choosing a business management app or software, I need something that is easy to use when I’m on the go (like when I’m doing appointments at a client’s home) and has full-fledged functionality (so I don’t have to look for 10 other apps to get basic business tasks done).

Housecall Pro has limited functionality and is primarily desktop-based. PocketSuite, on the other hand, is mobile-first in design and has all of the necessary tools that I need to run my entire business from my phone, using one app. How neat is that?

Like this article? You’ll love our guide on how to generate leads for service businesses in 2019, and of course our Frustrations with Square article!

Directories & Free Listings

Why are online directories helpful? For one – they’re free.

An important way to leverage these listing is to make sure your business profile and contact info are on as many of these free directories as possible.

Reason being – many clients clients do some sort of research about your business before they reach out about a job request. So the more your business is present across all these listings online, the more comfortable clients get that you’re a legit business.

In addition, as your business presence increases across many of these sites then this builds up your SEO (“Search Engine Optimization”), so that your business name has the higher likelihood of popping up high on Google search results when a client is doing a search for [service industry] in [city, state].

In addition, free listings give you a helpful platform on which to build public customer reviews and content, which will in turn help your business go viral.

What’s the deal?

Yelp is one of the more well-known websites when it comes to people searching for services.

Yelp has built a highly engaged community of consumers who are passionate about writing reviews on businesses. As a result, Yelp is very useful in terms of asking your own clients write glowing reviews to help you grow…that’s the magic here.

Once you set up a Yelp account, first – send every single client you’ve done business with in the past a link to leave a review on your profile. And don’t worry how your clients will react to this – this is not an abnormal request. Your clients won’t hate you for asking them for a review. Most customers know how helpful Yelp can be and just need to be asked directly to leave you a review. Your customers are busy with their own lives as well, so send follow up emails if clients don’t review you right off the bat. Send one, then another 1 week later, then one more 3 weeks later. Then stop. You want to remind clients to review you but 2-3 follow up emails is a good amount until emailed requests start becoming “spammy”.

Adding reviews to your profile is crucial because the more reviews you build on your Yelp profile, the higher up you show on Yelp’s search results. Essentially you’re leveraging your clients to help with marketing.

Yelp gives your current clients a voice to express their opinion of you, which puts you more prominently in front of new clients searching for services in your industry and location. Put some upfront effort in to really get clients to leave you reviews. Heck, even ask a few friends to leave you positive reviews to get the ball rolling. It depends on your industry and location, but the global rule is the more positive reviews the more likely you will reach that #1 listing…

The secondary effect in building up a Yelp profile is that many other (smaller) directories use the ratings data on Yelp as their own reviews. Yelp allows other platforms to tap into business reviews, and display Yelp reviews all over the web. So building up your brand and quality rating profile on Yelp will indeed pay dividends for you across the web.

How do I set it up?

Make sure to “claim” your business profile here: https://biz.yelp.com/  Search for your business – just so you know, sometimes Yelp will auto-add businesses to their site or clients will add businesses even without being asked by the business owner. If you do not see your business listed, then just tap on the “Add your business” link towards the bottom of the page…

Setup takes just a couple minutes, and then you are free and clear to share your business profile link to all your current clients!

What are the risks?

Yelp has been known for its sketchy “fake review” strategies. That is, if you don’t pay to advertise on Yelp (we’ll cover that in the “Paid” section of this Handbook), then they’ve been known to sick fake 1-star reviews on your account to penalize you. This topic has been widely covered and has been consistently denied by Yelp management: http://www.huffingtonpost.com/news/yelp-extortion/

There’s no real way to fight this risk. The one thing I will say is to make sure you have your profile on other platforms (as discussed below) as well so in case the “review-extortion” happens to you, clients can see more legitimate reviews of your business elsewhere.

What’s the deal?

Google’s basic search platform has enabled local professionals to get discovered easily online. Local and Google My Business allows you to get listed and show up on Google search results in a more relevant fashion.

Google processes over 40k search queries every second, so it makes sense that your profile should show up in search results. Adding your business profile on Google will ensure you show up in the major search engine’s results list. Similar to previous free listing sites, fill up your profile with client reviews so your business can show up as close to the top of search results as possible.

Google is always a great place to appear because it’s just a box that can be checked – in the client’s mind – about your business’s legitimacy. Not to mention, setting up your business account will allow you to delve into other Google advertising products (as discussed herein) to evaluate their usefulness in terms of growth.

How do I set it up?

Set up your business to be listed on Google: https://www.google.com/business/  You’ll be able to find your business (if it’s already listed somewhere on Google), or add it yourself. In a matter of minutes you’ll have your profile live, and it’s up to you to start sharing it with clients to update reviews!

What are the risks?

Just like with many Google products, Google My Business has not seen a lot of active investment from Google (so it seems). That means the amount of information a client can find on your Google profile is rather limited. A screenshot below is an example of what your business will look like – not as content-rich as other listing platforms.

In addition (and the sad reality), your business is always listed next to competing professionals so the client can never really get a focused view on just you with a bit of distraction.

What’s the deal?

Facebook (“FB”) is typically known as a place to simply share photos and comments with friends, but the FB team has spent a considerable amount of time and money building up its business ecosystem – specifically for small business and service providers.

Facebook just recently launched it Facebook Services search product: https://www.facebook.com/services. FB users can now search, browse and book local service professionals direcly on Facebook (albeit they are in the early stages of this search directory). Translation: you want your business to have a Facebook Business page ASAP.

Similar to Yelp, once you set up your FB business page, start filling it up with content. First off that means reviews. Send your FB page to clients and friends (either email them your link or message them your link through FB messenger) and ask them to post reviews on your page. That not only will make you look like a higher quality business to prospective clients, but will now boost your ranking on the new FB services search…

Other “content” (as I mentioned above) means photos and posts. Show off your personality, build your brand – post pictures and any relevant articles or announcements that are relevant to your business.  Even post deals or coupons. Show visiting clients that there is indeed activity and engagement going on on your FB page. Let prospective clients know that there’s a person behind that business name.

The great thing about FB is that clients can like, comment and message you – loads of ways to engage with current clients and show off engagement to leads. Not to mention – the average American spend 40 minutes a day on Facebook, so you’ll be showing activity where your future customers are spending tons of time.

How do I set it up?

Setting up is easy and free. Just go to “Create a Page” FB. Choose “Local Business or Place” as your entity, and then choose the correct “category” and sub categories…these and also your location are important so that you show up on the relevant search results when FB users are searching for service professionals around them.

One other crucial setup piece is to make sure – once your FB page is live – is to give clients a CALL-TO-ACTION on your page. That means giving them something to do once they arrive on your page, read your content, and are ready to reach out. FB added a “Book Now” call-to-action. You can link to your website or any nifty booking tool you have already set up (e.g., like an FB booking link).

What are the risks?

Facebook requires a good amount of time to keep investing in. If you set it up and don’t continue to post status updates, announcements, photos, etc., then your business can look a bit dull and inactive. That might reflect on your very brand – inactive, not particularly caring, unresponsive even. Now, that’s probably not true (since we know that most professionals like you are simply busy), but with so many professionals to choose from and so many platforms to search through, prospective clients have the ability to be picky and jump to conclusions.

Get in the habit of posting at least 2-3 times a week some sort of relevant content to make your clients feel comfortable that you are the man or woman for the job!

What’s the deal?

Craigslist used to be one of the highest trafficked sites across the internet. It was the place to go if you want to buy or list any services, products, etc.

It still is highly trafficked although not as “professional” (per se) in terms of purchasing and offering local services as its peers. But don’t get me wrong – interested clients are still on the platform.

Clients can go on and search the Services section of Craigslist:

So depending on the industry they are searching for, prospect clients can search in an industry section and browse the postings of those people who offer the requisite services. Searching for a music lessons? The choices are plentiful of local folks willing to help – each posting can be clicked on with your – the professional’s – details.

As you can probably see for yourself, the marketplaces and directories today are enhanced versions of this type of model with better design and offerings. But at the end of the day, this is commerce at in its most basic form, and a place where you can absolutely meet interested customers.

How do I set it up?

Go to the account creation page on Craigslist, and all you need is an email to set up an account. No one can browse your profile – people can only browse classifieds (that’s what Craigslist calls job posts) that you post. So go create one.

Go to your home screen and tap on the top left where it says “Post to classifieds”. Choose the “Service offered” option so your post fits in the proper category.

There you’ll be able to fill out the specifics of your skills and offerings. You can post as much or as little detail as to the services you provide in each posting. I would try to appear as legitimate and detailed as you can. Especially since Craigslist doesn’t have reviews or other types of fancy content ability as others. You can share your business information where potential leads can research more information about you.

What are the risks?

Craigslist unfortunately can be known for some sketchy dealings. There’s limited oversight so posting can definitely filter into the “adult services” bracket, which generally attracts sketchier types of folks.

Due to this risk, some people advise hiding your contact details on the postings on Craigslist at the risk of you getting low quality or sketchy people calling you. Craigslist supports hidden email addresses so clients can reach out to you via the job posting, but they can’t see your actual email address.

The site is declining in overall traffic so you can attract some potential clients on it today. Three years from now I’m guessing this won’t be part of your overall lead generation strategy.

Overall Free Business Listing Platform Thoughts

Yelp, Facebook and Google really are the “Big 3” when it comes to listing your business online to get consumers to find you.

Some other directories include Yellow Pages, Porch.com, Manta, Merchant Circle, and the Better Business Bureau. A good resource if you want to dig deep into online directories can be found here.

If you have the time, set up profiles on all these websites – it can build your SEO as you can link back to your website or Facebook Business page. Meaning you will show up organically when people Google for specific services near you.

The goal here is to just attack that low hanging fruit. You’re doing your business a disservice actually by not being listed on these directory platforms. They provide many potential clients with the easiest ways to find you. Don’t make that step difficult – you’ve already got enough things to worry about!

Cost Per Click

The “cost per click” model was coined by Google, and is ideal to capture those potential clients who are at the brink of consumption – a product, a service, etc.

As explained in the “Free Listings” part of our Growth Blog, the ideal is to have your profile or website pop up organically under Google search. But Google and other search engines allow you to pay to be put in front of consumers and even pay only if consumers click on your ad.

What’s the deal?

Google Adwords allows you to present any advertisement (about your company) at the top of Google whenever someone is searching for certain keywords. And those keywords can be chosen (or “purchased”) by you. Even the ranking of your ad can be purchased by you.

If you are – for example – a personal trainer in Des Moines, Iowa, you can purchase keywords like “personal trainer” and “Des Moines, Iowa”, so that when people are searching for those very keywords in Google, you can set a short advertisement with a link to your website where “clickers” will get sent to. Ads will appear either at the top of search results or the side.

Google Adwords are great if you want to pay to drive traffic to your website. And not just random traffic, but traffic of those people who were actively searching for topics or needs that are related to you and your business. You’ll be able to set bid prices on these keywords in your Adwords account, set daily budget limits, and choose any number of keywords or combinations of keywords.

How do I set it up?

Setting it up is pretty easy. In fact, I personally like the very clean “How It Works” page to help you get a sense before you get started.

You’ll be prompted to sign in with your Google account (if you don’t have one, then you can set one up for free), and you’ll be guided through how to set up your first campaign. Free tip of advice: call the Adwords Setup Support team at the # (1-800-848-9256), and ask for free Adwords credits…they are pretty generous in giving you $100 in credits to start things off.

What are the risks?

Conversion is the key thing to look out for with Adwords. That is, you need to make sure that when those people click on your ad on Google, they are sent to a place (like your website) that has helpful content with a clear call-to-action (to book you, or call you, or email you).

Conversion is key to look out for on the Adwords platform for a couple reasons:

(1) It’s very easy to spend a lot of money with absolutely no results. Be careful setting up those daily budgets and cost per clicks. Don’t be tempted to chase up cost per click bids. Constantly analyze your clicks and traffic and see if that’s turning into real bookings. It’s easy to spend hundreds or thousands of dollars on Adwords after a few months without seeing any real results.

(2) If you do not convert a click to at least collecting client’s contact information (through a sign up flow, for example), then there is no way to re-market to these potentially interested clients. On other platforms, when someone engages with your ad or profile, you can see who they are (take Facebook for instance) and follow up with them or re-market to them. But on Adwords, you don’t know who is engaging with your ad unless the person emails you or calls you or takes up some effort to reach out to you.

What’s the deal?

Most people don’t think about Yelp in the “cost per click” type of way, but they released a relatively new advertising product/platform to drive people to your Yelp profile and engage in specific ways. And you can pay only if they engage in ways you want the profile visitors to.

You’ll be able to pay to drive people on Yelp to:

·         Click on your profile

·         Click on message the business (that’s you!)

·         Click on request quote

·         Click on your website

·         Click to call you

Those are some more popular ones. You’ll also be able to set up deals/discounts and have Yelp promote them and then pay Yelp a fee if that promotion is booked through Yelp. Some visuals (always helps give you some context) of how potential leads will be directed to take certain actions can be seen below:

Also, a pretty cool dashboard is set up for you to view the trends of how effecting your advertising has been:

How do I set it up?

Simply go to the Call-to-Action landing page on Yelp: https://biz.yelp.com/support/call_to_action

If you’ve already claimed your business listing, then it should be pretty straight forward. If you haven’t, then sign up and create or claim your business – then you can get going.

What are the risks?

Unlike other ad platforms where there is no minimum spend, on Yelp you need to commit to a minimum budget amount and timeframe. The average spend per advertising business on Yelp is $5,500 per year (sourced from recent earnings) – so that can be a sizeable budget if you’re just getting started with your business.

For ad packages Yelp forces to you sign contracts so you can find yourself stuck in ad deals even if you aren’t seeing good returns.

There’s also a lot of chatter from folks who have spent money on Yelp, and then withdrew advertising because they weren’t getting enough business. As a result, their Yelp profiles all of a sudden became filled with 1- and 2-star reviews out of a no where. You can Google more stories such as this one about Yelp extorting its business for not advertising or for pulling advertising on its site.

Mitigating this risk goes back to getting as many clients and friends to give you legitimate 5-star reviews and building up content on your profile. Just be weary of the large budget requirements and the sketchy dealings that are widely reported with Yelp.

OVERALL THOUGHTS

There are other platforms that offer pay/cost per click ads – like Yellow Pages and the Yahoo! Bing Network – but Google and Yelp are probably the most well-known. However I would urge you to check out a number of them. Check out this good comparison piece

Cost per click can be both time and capital intensive. It can take up a lot of your time to monitor different keyword campaigns and make sure your cost per click is low enough where the spend makes sense, and to make sure you’re experimenting with different keywords based on the business you run and where you operate. In addition, budget minimums can be a hurdle for businesses if you’re just starting out and don’t have such a large marketing budget.

The interesting thing about platforms like these though is (in theory) you’re getting yourself in front of the right customer. That customer who is searching for a specific business or service type, will see your name at a time when they are prime for consumption. Not only that but they are given clear calls to actions to continue – click or buy or call, etc.

Angie’s List Premium Listings

To be honest, the “Premium Listing” model is arguably a declining model due to:

(1) The influx of so many free listing platforms around the web; and

(2) The fact that consumers are charged an ongoing fee to search for businesses.

However, there is still one well-known player in this category – Angie’s List – that is alive and kicking.

What’s the deal?

Angie’s List is a directory of service based businesses. If you’re a service professional, you can sign up and pay an ongoing fee to be listed in this directory. In order to get access to search through this directory, clients / homeowners need to pay an ongoing fee to get access to search, review and hire these professionals.

Angie’s List touts over 3 million individuals who are “members” of its platform, and about 54,000 participating service providers (i.e., who are paying to be listed) as of the end of September 2015.

A way to think about this platform is that there are “serious” customers here looking for professionals they want to hire. You can call them serious because they are paying money to get access to businesses like yours (if you’re listed, of course). Point being – they can afford spending money, and having clients who can afford paying a lot is a good thing!

There are additional advertising products you can purchase on Angie’s List to get promoted in front of its homeowners. You can promote the “ratings grades” that customers give you towards the top of search, or you can promote your business profile in front of local homeowners on the platform.

Angie’s List’s Business Center explains at a high level their goal as a platform. In short, it’s kind of like a smaller Yelp for business and homeowners to pay to get access.

How do I set it up?

You can go Angie’s List’s business center and either claim or create your profile: http://www.angieslistbusinesscenter.com/

From there Angie’s List will send you a starter’s guide of how to subscribe and the things you can do to start promoting your business.

What are the risks?

The risk is that you pay a lot to be listed without have any clients reach out to you at all. So you’re incurring an ongoing fee but you are getting no return out of it.

At one time Angie’s List (which was founded way back in 1995 actually) was the ideal place to be listed and to find premium local professionals, but now with all the directories and search platforms out there for consumers, the amount of customer inquiries that go through Angie’s List doesn’t justify the price. The company’s reported numbers are saying the same thing – a decrease in the number of service providers on platform from a year ago.

OVERALL THOUGHTS

I would be careful jumping into the premium listings game. For the most part, clients searching for service professionals should not have to pay to be able to simply search…but Angie’s List forces this.

Now, if you offer extremely specialized services, then premium listings might be right for you. For homeowners who want specialized and high quality service, then paying a few bucks a month to give them some further assurances at times might make sense. I would simply reflect on your type of business and ask yourself if you really need a “premium service” listing, or if there are plenty of other ways for eager clients to find you.

2016 U.S. Home Cleaning Pricing Report

Finding the right home cleaner for your home depends on 2 things: quality and price.

Companies like HomeAdvisor, Yelp, Thumbtack, Facebook and others are crowdsourcing feedback from consumers to make it incredibly easy for others to find out who are the best local cleaners to hire, and who are the worst ones to avoid.

But quality is just half the battle.

Once you have a target of quality cleaning businesses to potentially hire, you need to assess pricing. And depending on where you live, hourly cleaning rates can vary quite considerably.

We did a review of the thousands of cleaning professionals using PocketSuite today, and collected pricing data on the top 10 most active cities of PocketSuite professionals across the U.S.

The top 3 most expensive cities to hire a cleaner (above $40 per hour) are:

1. Seattle, WA: This might surprise you that residents of the Seattle area paying the most for home and apartment cleaners. On average cleaners charge $45.67 per hour to clean a residence. With Seattle-based Amazon slowly taking over the world, Seattle is becoming flat out expensive. Prices of real estate, retail, food and home services are rising across the board as young professionals are willing to pay the price.

2. San Francisco, CA: The tech boom has now become the cleaning boom! Residential cleaners are charging $45.09 per hour for their cleaning services inside this technology hub. Earlier this year San Francisco jumped to the #1 city with the most expensive rent in the U.S. Professional services – like home cleaning – appear to be catching up.

3. New York, NY: Widely known as the most expensive city in America, it’s no surprise that New York is in the top 3 here. Seeing as many NYC residences are smaller apartments, maybe if there were sprawling mansions New York would be #1 for cleaning cost. At $40.50 per hour, cleaning professionals are definitely charging a pretty penny to support their own lifestyle in the city that never sleeps.

Depending on what city you live in across the U.S., it’s important to always have a benchmark to gauge costs when evaluating cleaners to hire. At times collecting a variety of quotes across 5-10 cleaning companies can be time consuming. So benchmarks by geography are an efficient and accurate way to make sure you’re not paying too much (or too little in some cases!) for quality home cleaning services.

Packaged Service Pricing

Many cleaners don’t necessarily sell their cleaning services on a per hour basis. They have packaged services depending correlating to the type of job.

The majority of these packages are based on the number of bedrooms in a home or apartment. The most commonly purchased home cleaning services across PocketSuite’s platform of cleaners are:

  • 1 Bedroom Cleaning
  • 2Bedroom Cleaning
  • Move-OutCleaning

We crunched the numbers and have reported (below) the average package pricing of these cleaning services across 5 regions in the U.S. Each region is represented by the most active city (across the PocketSuite platform) within that region:

  • West – Represented by San Francisco, CA
  • South – Represented by Dallas, TX
  • Midwest – Represented by Chicago, IL
  • Northeast – Represented by New York, NY
  • Southeast – Represented by Miami, FL

San Francisco tops the charts whether you are living in a 1 bedroom (single or married), a 2 bedroom (with a family), or moving to your next residence.

The MidWest (Chicago) and South (Dallas) are consistently ranked as the more affordable options to live if you need any basic packaged cleans or if you are on the move.

Service Price Tracking & Trends

Our goal with pricing reports is to provide more transparency for consumers across the U.S. when it comes to purchasing and hiring service work.

If you’d like to see different types of data – by industry, geography, service-type, etc. – fill out the below and let us know! We love feedback and will continue to issue data reports on a regular basis. 

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Last Name

Company Name (if applicable)

Business Email

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